Customer Relationship Executive

5 months ago


Thanjavur, India Chaitanya India Fin Credit Pvt Ltd Full time

Job Title: Customer Relationship Executive (CRE) - JLG
Location: Thanjavur Region(Pattukottai, Mannargudi, Pudukottai, Kumbakonam, Turaiyur, Trichy, Musiri, Vedaranyam, Thiruvarur, Keeranur, Aranthangi, Orathanadu, Kodavasal, Peravurni, Ponnamaravathi, Varambiyam, Mohanur, papanasam, Tirupanandal, Sembanorkoil and Sengipatti

**Job Type**: Full-Time
About Us:
Job Overview:
Key Responsibilities:
Act as the primary point of contact for clients, understanding their requirements and providing timely and effective solutions.
Build and maintain strong, long-lasting customer relationships through regular communication and personalized service.
Collaborate with internal teams to ensure timely delivery of products/services and resolution of customer issues.
Conduct customer feedback surveys and analyze data to identify areas for improvement in service delivery.
Stay informed about company products/services, industry trends, and competitor offerings to effectively communicate value propositions to clients.
Maintain accurate records of client interactions, transactions, and communication in the CRM system.
Proactively identify opportunities for upselling or cross-selling additional products/services based on client needs.
Collaborate with the sales and marketing teams to contribute to customer retention and expansion strategies.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)

Ability to Commute:

- Thanjavur, Tamil Nadu (required)

Ability to Relocate:

- Thanjavur, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9113693415



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