Us Mortgage Origination
3 days ago
Role & responsibilities:
Mortgage Origination & Servicing
- Review and assessment of incoming customer complaints in line with detailed procedures and handling guides.
- The highest level of attention to detail is necessary, with the vision and ability to look beyond “black and white” and identify “grey areas” of isolated, and individual cases; assessing detailed and complex cases and make judgments on the appropriate action to take.
- Adherence to, and achievement of, individual and departmental Service Levels, Objectives and Quality Standards
- Take ownership for keeping up to date with internal procedural changes and policy updates, ability to deal well with change.
- Participate constructively in case reviews, meetings and training sessions.
- Communicate key trends and processing difficulties to your Team Leader or relevant manager
- Ensure adherence to Regulatory and Operational objectives
- 3+ Years experience in International Consumer Lending or Insurance Back-Office operations (UK Preferred)
**Job Types**: Full-time, Permanent
**Salary**: ₹300,000.00 - ₹600,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- UK shift
**Experience**:
- total work: 2 years (required)
Work Location: In person
**Speak with the employer**
+91 7897772551
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