Guest Relation Executive

3 weeks ago

Munnar, India KR consultancy Full time

Guest Relation Executive in Munnar

salary as per the industry standard

**Responsibilities**
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Managerwhen needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards

**Job Type**: Regular / Permanent

**Salary**: ₹9,818.98 - ₹15,752.43 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Munnar, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)

**Speak with the employer**
+91 9562958101

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