Lims - Implementation / Support
6 months ago
**Experience**: 2-4 Years
**Location** : Mumbai
- Strong communication in English
- Experience in Healthcare and Life science / Pharmaceutical domain.
- Working with developers to identify root cause of observations and troubleshoot.
- Application support according CSV Guidelines and Company management directives
- Works with site Key users, business process owners to answer questions and resolve incidents, manages, coordinates and responsible for 2nd level support and escalates issues to the 3rd level support
- Implementation of software design specification, development, testing according to CSV Guidelines.
- Willing to travel domestic locations as and when needed
- Reporting - Call summary
- Assist and guide users in multiple systems at multiple sites.
- Understands Computer System Validation and the additional controls that are required to safeguard the ongoing compliance and validation of a system.
- Strong communicator who can engage with all levels in the organization.
- Minimum 3-4 years experience in a related field is preferred. Experience of problem solving and decision making of quality systems (e.g. LIMS, Trackwise, LMS, Documentum, etc.)
- Applicant possesses a business background, preferably with a broad knowledge in the Quality IT Systems domain and specific technical knowledge within the supported systems.
- Experience: Minimum 2-4 Years
- Education: BSC/BE/MBA/MCA/MSc
- Technical Skills: VB.Net, C#, Classic ASP, JavaScript, VB 6.0
- Database knowledge: MySQL, SQL Server, Oracle
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