Telecaller

2 months ago


Coimbatore Tamil Nadu, India Giles Brooker Academy Private Limited Full time

**Job Summary**: A Telecaller is responsible for making outbound calls to prospective customers with the aim of promoting our service and generating leads or sales. They are expected to use excellent communication and persuasion skills to engage with customers, handle objections and conversions.

**Key Responsibilities**:

- Make outbound calls to prospective customers using a provided database
- Introduce and explain the service to customers and answer any questions they may have
- Pitch the benefits and features of the service to persuade customers and convert them
- Record and maintain accurate records of customer interactions and sales in our provided database with our standards
- Follow up with customers who have shown interest in the service to convert them
- Handle customer objections and concerns in a professional and courteous manner
- Work collaboratively with other members of the team to achieve team goals
- Stay up-to-date with product knowledge, industry trends, and competitors to better position the product or service in the market
- Adhere to company policies and procedures at all times

**Requirements**:

- Excellent communication and interpersonal skills
- Proven track record of successful sales or telemarketing experience
- Ability to handle rejection and overcome objections
- Comfortable with making a high volume of outbound calls daily
- Familiarity with CRM systems and ability to enter and manage customer data accurately
- Strong organisational and time management skills
- Ability to work independently as well as part of a team
- Any relevant graduate degree with high communication skills

**Salary**: From ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

**Speak with the employer**
+91 6374714781


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