Executive-reservations
2 months ago
**Job Number** 24162367
**Job Category** Reservations
**Location** Four Pts by Sheraton Mahabalipuram Resort & Convention Ctr, ECR-OMR Junction, ECR Rd, Chennai, Tamil Nadu, India VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Reservations Executive
5 months ago
Chennai, Tamil Nadu, India Hilton Full timeReservations Executive A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...
-
Reservation Executive
5 months ago
Chennai, Tamil Nadu, India AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Reservations Executive
5 months ago
Egmore, Chennai, Tamil Nadu, India Tatabye Tours And Travels Pvt Ltd Full timeAs a Reservations Executive, you will be responsible for managing the booking process for Travel Agents, ensuring smooth and efficient reservations and providing excellent customer service. Your role will involve handling inquiries, processing bookings, and coordinating with various departments to meet Travel Agents needs and preferences. You will play a...
-
Reservation Executive
5 months ago
Thoraipakkam, Chennai, Tamil Nadu, India SKYLARK HR SOLUTIONS PVT LTD Full time**Skylark Hiring!!!** **Designation : Reservation - Executive** **Experience : 2-3 years in Hotel Industry** **CTC : Upto 3.6LPA** **Interview mode : Walk-In** **Location : Thoraipakkam - Chennai** **Responsibilities**: - Must have enough Experience from Hotel Industry (preferably from Reservations) - Must be good at Handling calls and Mail at the...
-
Reservation Executive
5 months ago
Thoraipakkam, Chennai, Tamil Nadu, India SKYLARK HR SOLUTIONS PVT LTD Full time**Skylark Hiring!!!** **Designation : Reservation - Executive** **Experience : 2-3 years in Hotel Industry** **CTC : Upto 3.6LPA** **Interview mode : Walk-In** **Location : Thoraipakkam - Chennai** **Responsibilities**: - Must have enough Experience from Hotel Industry (preferably from Reservations) - Must be good at Handling calls and Mail at the...
-
Reservation Executive
4 months ago
Chennai, Tamil Nadu, India fork media Full timeAssisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel itineraries by suggesting local tourist...
-
Reservation Executive
5 months ago
Chennai, Tamil Nadu, India IBIS Full time**Company Description** Located on Anna Salai Road, opposite Metro Station, ibis Chennai City Center - An Accor Brand is 20 minutes by metro to the Chennai Airport. The hotel features a well-equipped fitness center, ‘The Hub’ lobby level bar and ‘Spice It’, a multi-cuisine 24-hour restaurant with the longest breakfast from 4 AM to noon. The...
-
Reservations Executive
2 months ago
Chennai, Tamil Nadu, India Marriott International, Inc Full time**Job Number** 24170080 **Job Category** Reservations **Location** Four Points by Sheraton Chennai Velachery, No. 333, Bhuvaneshwari Nagar, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....
-
Reservations Executive
2 weeks ago
Chennai, Tamil Nadu, India Marriott International, Inc Full time**Additional Information** **Job Number**24186385 **Job Category**Reservations **Location**Four Points by Sheraton Chennai Velachery, No. 333, Bhuvaneshwari Nagar, Chennai, Tamil Nadu, India, 600042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....
-
Reservations Executive
2 months ago
Chennai, Tamil Nadu, India Marriott International, Inc Full time**Job Number** 24159778 **Job Category** Reservations **Location** Sheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...
-
Reservations Executive
5 months ago
Chennai, Tamil Nadu, India Marriott International, Inc Full time**Job Number** 24108630 **Job Category** Reservations **Location** Sheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...
-
Reservations Executive
2 days ago
Chennai, Tamil Nadu, India Marriott International, Inc Full time**Additional Information** **Job Number**24196473 **Job Category**Reservations **Location**Four Points by Sheraton Chennai OMR, Survey No 169, Plot 1B-1A, Rajiv Gandhi Salai, Chennai, Tamil Nadu, India, 600119 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...
-
Reservations Executive
2 months ago
Chennai, Tamil Nadu, India Marriott International, Inc Full time**Job Number** 24162428 **Job Category** Reservations **Location** Four Points by Sheraton Chennai OMR, Survey No 169, Plot 1B-1A, Rajiv Gandhi Salai, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...
-
Reservation Executive
5 months ago
Mylapore, Chennai, Tamil Nadu, India fork media Full timeAssisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel itineraries by suggesting local tourist...
-
En - Reservation Executive
2 months ago
Chennai, Tamil Nadu, India AccorHotel Full time**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...
-
Reservation & Ticketing Executive
3 days ago
Chennai, Tamil Nadu, India Trupthi Catering Services Full time**Job Overview** **Qualifications and Skills** - Proven experience in airline ticketing and airline reservations. - Proficient in using the Amadeus system for booking and reservations. - Extensive experience in hotel booking and travel management. - Ability to manage branch operations and coordinate with different teams. - Excellent communication and...
-
Reservations Coordinator
3 days ago
Chennai, Tamil Nadu, India Hilton Full timeReservations Coordinator A Reservations Coordinator will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Coordinator, you will serve as the first line of inquiry for room reservations within the...
-
Reservations Coordinator
7 months ago
Chennai, Tamil Nadu, India Hilton Full timeA Reservations Coordinator will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Coordinator, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation...
-
Reservation Associate
5 months ago
Chennai, Tamil Nadu, India AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Reservations Executive
5 months ago
Madurai, Tamil Nadu, India Marriott International, Inc Full time**Job Number** 24017551 **Job Category** Reservations **Location** Courtyard by Marriott Madurai, No 168 Alagarkoil Road, Madurai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...