Provisioning

2 weeks ago

Bengaluru, India NR Consulting - India Full time

**Profile**:Provisioning

**Exp**: 2-5 Years

**Budget**: 12 LPA

**Notice period**: 2 weeks

**The Role**:

- Manage end to end tenant lifecycle processes from tenant delivery, partner operations and contract terminations.
- Review commercials and interface with the sales and account management organizations
- Actively review, initiate and resolve process and technical gaps in these portfolios
- Perform complex data analysis and make business determination
- Create reports and dashboards for monthly, quarterly and yearly reviews
- Handle escalations and manage stakeholder expectations
- Work in a high energy and performing work environment

**Key Skills**:
" 2-3 years of operations/service delivery experience with a cloud SaaS company

" Fair understanding of Service Operations

" Analysts with Incident Management exp

" Strong Excel skills

" Experienced in stakeholder management and handling escalations

" Ability to take decisions in a dynamic environment and with unstructured information

" Excellent customer service and solution orientation.

" Strong communication skills, a strong team player and flexible in work timing to support the diverse geographical locations of stakeholders.

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