Verification Executive
4 months ago
_**We Are Hiring **_
**Role - Verification Executive - Male**
**Location
- Ambattur, Chennai**
**Qualification - Graduation mandatory**
**Package - 17k Take home, 21k CTC**
**Shift - Day Rotational, Rotational week off**
**Skills Required - Excellent communication in English and Tamil must**
**Freshers and Experienced both can apply.**
Responsibilities:
Customer Interaction:
Provide accurate information about products, services, and company policies.
Problem Resolution:
Investigate and resolve customer complaints or issues effectively.
Collaborate with other departments to address complex problems.
Product Knowledge:
Maintain a thorough understanding of the company's products and services.
Stay informed about updates, changes, and new releases.
Documentation:
Record and maintain accurate customer information and interactions in the CRM system.
Generate reports on customer service activities as required.
Feedback Collection:
Gather customer feedback to identify areas for improvement.
Share feedback with the relevant teams for continuous enhancement of products and services.
Team Collaboration:
Work collaboratively with other team members to achieve customer service goals.
Participate in training sessions to stay updated on industry trends and best practices.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹17,000.00 - ₹21,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Ambattur, Chennai, Tamil Nadu (required)
Ability to Relocate:
- Ambattur, Chennai, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91
7200585283
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