Verification Executive

4 months ago


Ambattur Chennai Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

_**We Are Hiring **_

**Role - Verification Executive - Male**

**Location
- Ambattur, Chennai**

**Qualification - Graduation mandatory**

**Package - 17k Take home, 21k CTC**

**Shift - Day Rotational, Rotational week off**

**Skills Required - Excellent communication in English and Tamil must**

**Freshers and Experienced both can apply.**

Responsibilities:
Customer Interaction:
Provide accurate information about products, services, and company policies.

Problem Resolution:
Investigate and resolve customer complaints or issues effectively.

Collaborate with other departments to address complex problems.

Product Knowledge:
Maintain a thorough understanding of the company's products and services.

Stay informed about updates, changes, and new releases.

Documentation:
Record and maintain accurate customer information and interactions in the CRM system.

Generate reports on customer service activities as required.

Feedback Collection:
Gather customer feedback to identify areas for improvement.

Share feedback with the relevant teams for continuous enhancement of products and services.

Team Collaboration:
Work collaboratively with other team members to achieve customer service goals.

Participate in training sessions to stay updated on industry trends and best practices.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹17,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Ambattur, Chennai, Tamil Nadu (required)

Ability to Relocate:

- Ambattur, Chennai, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
7200585283



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