Verification Executive

5 months ago


Ambattur Chennai Tamil Nadu, India Connect Galaxy Full time

_**We Are Hiring **_

**Role** - Fradulent Verification

**Location**:

- Ambattur, Chennai

**Qualification** - Graduation mandatory

**Package** - 17k Take home, 21k CTC

**Shift** - Day Rotational, Rotational week off

**Skills Required** - Excellent communication in **English and Tamil** must

Freshers and Experienced both can apply.

**Responsibilities**:
**Responsibilities**:

- **Customer Interaction**:

- Provide accurate information about products, services, and company policies.
- **Problem Resolution**:

- Investigate and resolve customer complaints or issues effectively.
- Collaborate with other departments to address complex problems.
- **Product Knowledge**:

- Maintain a thorough understanding of the company's products and services.
- Stay informed about updates, changes, and new releases.
- **Documentation**:

- Record and maintain accurate customer information and interactions in the CRM system.
- Generate reports on customer service activities as required.
- **Feedback Collection**:

- Gather customer feedback to identify areas for improvement.
- Share feedback with the relevant teams for continuous enhancement of products and services.
- **Team Collaboration**:

- Work collaboratively with other team members to achieve customer service goals.
- Participate in training sessions to stay updated on industry trends and best practices.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹17,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Shift allowance

Ability to Commute:

- Ambattur, Chennai, Tamil Nadu (required)

Ability to Relocate:

- Ambattur, Chennai, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 7200585293



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