Customer Relationship Executive

3 weeks ago


Kolkata, India Gathbandhan Matrimony Pvt. Ltd. Full time

**Job description**

**Role Overview**:The Sales Executive & Service Associate of Gathbandhan Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

**Key Responsibilities**
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹9,125.26 - ₹26,321.73 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service (preferred)
- total work (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9804723254
Application Deadline: 18/02/2023
Expected Start Date: 17/02/2023



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