Admission Counselor
3 weeks ago
Manage incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Job Types**: Part-time, Fresher
**Benefits**:
- Flexible schedule
- Work from home
Schedule:
- Day shift
- Evening shift
- Morning shift
- Weekend availability
**Education**:
- Bachelor's (preferred)
**Experience**:
- Admission counselor: 1 year (preferred)
Work Location: Remote
**Speak with the employer**
+91 9961024500
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