Front Office Associate
6 months ago
**Job Number** 24046401
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Bengaluru Prestige Golfshire Resort & Spa, Nandi Hills Road Karahalli Post, Bengaluru, Karnataka, India VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Front Office Associate
8 months ago
Bengaluru, Karnataka, India Hilton Full timeFront Office Associate A Front Office Associate manages the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Associate, you will oversee the front office activities between the Guest, the hotel, and the various...
-
Front Office Associate
4 weeks ago
Bengaluru, Karnataka, India Bloom Hotel Group Full timeA front office associate, also known as a front desk associate, performs administrative tasks at the front desk or reception of a hotel or other business: - **Greeting customers**: Welcome customers and guests - **Managing reservations**: Register guests, assign rooms, and manage reservations - **Handling inquiries**: Respond to customer questions and...
-
Front Office Associate
3 months ago
Domlur, Bengaluru, Karnataka, India The Paul Bangalore (Unit Paul Resorts & Hotels Pvt. Ltd.) Full timeHe/she must be able to build good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers. - Handle customer requests promptly - It is the duty of a front office associate to keep a record on people who have come to the office. Maintain records of their queries /feedback. -...
-
Front Office Associate
6 months ago
Domlur, Bengaluru, Karnataka, India The Paul Bangalore (Unit Paul Resorts & Hotels Pvt. Ltd.) Full timeHe/she must be able to build good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers. - Handle customer requests promptly - It is the duty of a front office associate to keep a record on people who have come to the office. Maintain records of their queries /feedback. -...
-
Front Office Associate
6 months ago
Domlur, Bengaluru, Karnataka, India The Paul Bangalore (Unit Paul Resorts & Hotels Pvt. Ltd.) Full timeHe/she must be able to build good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers. - Handle customer requests promptly - It is the duty of a front office associate to keep a record on people who have come to the office. Maintain records of their queries /feedback. -...
-
Front Office Associate
7 months ago
Bengaluru, Karnataka, India ADCanopus.com Full time**The Front Office Associate for Digital Marketing is responsible for supporting the digital marketing team by managing administrative tasks, coordinating communication, and assisting with digital marketing campaigns. This entry-level position is ideal for individuals with strong organizational skills and an interest in digital marketing. The role involves...
-
Front Office Associate
6 months ago
Bengaluru, Karnataka, India Smrti Academy Full timeSmrti Academy is one of the top CBSE Schools in Bangalore. Its campus is located in Huskur (close to Electronic City Phase 2) off Sarjapur Road. Rated as amongst the Top 15 CBSE Schools in Bengaluru by Times of India, Smrti Academy is a new-age school. The School is looking to hire a Front Office Associate. A graduate with atleast 2 years experience in...
-
Front Office Associate
2 months ago
Bengaluru, Karnataka, India Kish Hospitality Consultant Full timeKish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Resort in Goa. **Responsibilities**: 1. Assist the Front Office Assistant in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3. Handle guest...
-
Front Office Associate
2 weeks ago
Yeshwanthpur, Bengaluru, Karnataka, India The Fern Residency, Yeshwanthpur, Bangalore Full timeThe Fern Residency, Yeshwanthpur, Bangalore is looking for Front Office Associate. Whats app your resume on 9880082711 Pay: ₹16,000.00 - ₹17,000.00 per month **Benefits**: - Food provided - Health insurance - Provident Fund Schedule: - Day shift - Evening shift Supplemental Pay: - Performance bonus - Yearly bonus **Education**: - Diploma...
-
Front Office Associate
6 months ago
Mysuru, Karnataka, India Hotel Roopa Full timeWe Required In Hotel Roopa - front office Associate **Salary**: ₹11,000.00 - ₹14,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Rotational shift Work Location: In person **Speak with the employer** +91 7996660008
-
Front Office Associate
6 months ago
Bengaluru, India ORO BY SRK INFRA PROJECTS Full timeWe are hiring for front office associates who can help our supervisor and executive in their absence and handle the front office well Good communication skill is very important should have experience working in the front office should be able to relocate as this id work from office **Job Types**: Full-time, Permanent **Salary**: ₹8,086.00 -...
-
Front Office
6 months ago
Whitefield, Bengaluru, Karnataka, India Aster DM Healthcare Full time**Role: Associate, Front Office** **Job Overview**: As a Front Office Coordinator in a hospital setting, you will play a crucial role in providing a positive and efficient experience for patients, visitors, and staff. You will be responsible for managing front desk operations, handling inquiries, and facilitating smooth communication between various...
-
Front Office Associate
6 months ago
Bengaluru, India Bloom Hotel Group Full timeWe are looking for Front Office Associate for our hotel in Bangalore. Accommodation and Meals will be provided. **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹17,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work...
-
Front Office Associate
6 months ago
Bengaluru, Karnataka, India INNOVATIONS GROUP Full time**Role**:Front office executive **Company & Location**:Innovations Investment Management India Pvt Ltd. **Purpose of the job**: **Key Accountabilities/Duties & Responsibilities** **Responsibilities**: - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address...
-
Front Office Associate
3 months ago
Bengaluru, Karnataka, India INNOVATIONS GROUP Full time**Role**:Front office executive **Company & Location**:Innovations Investment Management India Pvt Ltd. **Purpose of the job**: **Key Accountabilities/Duties & Responsibilities** **Responsibilities**: - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address...
-
Front Office Assistant
6 months ago
Bengaluru, Karnataka, India Naseema Institute of Speech and Hearing Full timeTitle: Front Office Assistant Department: Administration Reports To: Office Manager/Dean of Administration Summary: The Front Office Assistant serves as the first point of contact for students, faculty, staff, and visitors. This role requires excellent communication skills, a friendly and professional demeanor, and the ability to manage multiple tasks...
-
Front Office Supervisor
6 months ago
Bengaluru, Karnataka, India ICON BOUTIQUE HOTEL Full time**Roles & Responsbilities**: - Ensure Outstanding customer care at all times. - Maintains a friendly, cheerful, and courteous demeanour at all times. - Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. - Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest...
-
Front Office Supervisor
6 months ago
Bengaluru, Karnataka, India Icon Hotels Full time**Roles & Responsibilities**: - Ensures Outstanding customer care at all times. - Maintains a friendly, professional, cheerful and courteous demeanor at all times. - Accurately answers inquiries from potential guests and accepts hotel reservations. Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of...
-
Front Office Representative
2 weeks ago
Bengaluru, Karnataka, India The Den, Bengaluru Full timeJob OverviewWe are seeking a highly skilled and customer-focused Front Office Associate to join our team at The Den in Bengaluru. As a Front Office Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless stay experience.
-
Front Office Associate
2 weeks ago
Bengaluru, Karnataka, India Bloom Hotel Group Full timeOrganize and assign duties and tasks to front office team members. - Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. - Handling basic...