Field Collection Executive
5 months ago
**Position: Field Collection Executive**
**About Company**:
Navi is one of the fastest growing financial services companies in India providing Personal & Home
Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our mission is to build
financial services that are simple, accessible and affordable.
What makes you a good executive at Navi?
- Ability to learn
- Being disciplined
- Communicating well
**Job Role**:
- Follow-up with customers for recovery of overdue amounts through field visits to customer’s
address
- Maintain fair collection practices while dealing with customers, adhering to the code of conduct
& legal guidelines, in accordance with the SOPs provided by the company
- Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM,
performing the duty with utmost sincerity, dedication & integrity
- Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App
- Ensure that the weekly/monthly collection target is met
- Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner
What are some of the good to have skills for this role?
- Any education background
- **1 - 5 years of experience in collections ,sales or Field operations role.**
- Fluent and proficient in communication in the local language
- Take responsibility of effectiveness and timely completion of work
- Understanding of the Loan process and documents as informed in training
- Planning, organizing, and time management skills along with the ability to prioritize tasks/visits
**Salary**: ₹18,000.00 - ₹19,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Surat, Gujarat (required)
Ability to Relocate:
- Surat, Gujarat: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91
9426562011
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