User Experience Designer

1 month ago

Bengaluru, India BT Group Full time

User Experience Designer

**Job Req ID**:20756**Posting Date**:7 Aug 2023**Function**:Software Engineering**Location**:RMZ Ecoworld, Devarabeesanahal, Bengaluru, India**Salary**:Competitive**Why BT?**
We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.- Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.- Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.**Why this job matters**

**What you’ll be doing**
- The User Experience Designer supports and executes a range of product design activities independently, covering the whole user experience lifecycle from discovery and research through to iterative design and measuring the success of those designs. They ensure that Openreach’s products and features are of the highest level of craft and execution, easy to use, and deliver experiences that create value for customers.
- Contributes to the delivery of initiatives to improve the user experience of our product from conception to launch in partnership with product managers, engineers, technical designers etc
- Do interaction design and prototyping to define the order and experience of users’ activities at different digital touchpoints
- Design, create and iterate interactions into a simple and delightful user experience that’s accessible for all
- Consider information architecture, ensuring content is findable and usable
- Take part in user journey mapping with the rest of the squad to design end-to-end journeys based on user needs and data
- Discover issues and needs through regular qualitative learning such as user research and usability testing
- Analyse behaviours using regular quantitative learning such as data analysis, multi-variant testing and A/B testing as well as to prove the value of the UX work
- Develops user experience designs and prototypes at any level of fidelity needed independently, while being as lean and outcome focused as possible
- Present your work from ideas through to complete journeys, sharing the problem statement, user needs and insights to support your solutions
- Help shape the user experience best practice ways of working across our Openreach product teams including contributing to our in development design system.
- Skills Required
- User Centred Design
- Product Design
- User Experience Design
- Interaction Design
- User Interface Design
- User Centred Research
- Visual Design
- Prototyping
- Accessibility Management
- User Journey Mapping
- User Experience Strategy
- Data Analysis

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