Service Desk Associate

Service Desk AssociateLocation: Bangalore**Monday Friday(129pm)**HybridIntro:The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. This challenging role requires excellent client-oriented communication skills and a thorough, logical approach to problem solving. You...

**Job Title**: Service Desk Agent - L1 **Location**: Bangalore and Pune **Role**: Service Desk Agent - L1 **Band**: B1 **Designation**: Servicedesk Associate **Language**: English (Read + Write + Speak) **Type Of Support**: Voice process **Shift Pattern**: Rotational Shifts (Includes Night Shift 24/7) **Week Off Pattern**: 2 week off not necessarily...

Position: Technical Support/Service Desk Agent - Level 1 Location: Bangalore Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

**About Us**: We are a dynamic SaaS company operating in the Real Estate sector, dedicated to revolutionizing how agents manage their transactions and streamline their processes. Our team is driven by innovation, collaboration, and a commitment to excellence. As we continue to expand our brokerage operations, we are seeking a talented Deal Desk Associate...

**Service Desk ( Job ID : 749328190 )**: Bangalore Full Time Experience **01.0 - 02.0 years** Offered Salary **3.05 - 4.00** Notice Period **Not Disclosed** - Excellent communication skills (both written and verbal) - Knowledge of IT industry and technology understanding - Demonstrate high levels of customer service and operational excellence -...

**Job Title**: Service Desk **Location**: Bangalore **Language Requirement**: Proficiency in English (Read + Write + Speak) mandatory Overview: As a Service Desk Specialist, you will play a crucial role in ensuring the efficient functioning of our customer service operations. Your responsibilities will revolve around accurate recording, tracking, and...

Service Desk ( JobID ::BangaloreFull TimeExperience yearsOffered Salary Notice PeriodNot Disclosed Excellent communication skills (both written and verbal) Knowledge of IT industry and technology understanding Demonstrate high levels of customer service and operational excellence Ability to multitask and prioritize in a fastpaced environment Ability to...

What success looks like in this role:1st Level telephone and other media contact support. Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents....

Description The Service Desk Associate is the first point of contact for clients and users experiencing IT issues. This role involves providing efficient and effective support for all technology-related concerns, ensuring timely resolution of problems, and delivering exceptional customer service. You will have - Any completed Under-Graduate academic...

**Job Title -Service Desk Executive** **Exp-3-8 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

**Primary Purpose** The primary purpose of the Service Desk Engineer is to acts as a single point of contact that provides an interface for other activities performed by NTT DATA, CUSTOMER and authorised associated third parties; confirms the Call or Contact is from a user, a resolver group, authorised third party service desk, resolver group or other...

**Primary Purpose** The primary purpose of the Service Desk Engineer is to acts as a single point of contact that provides an interface for other activities performed by NTT DATA, CUSTOMER and authorised associated third parties; confirms the Call or Contact is from a user, a resolver group, authorised third party service desk, resolver group or other...

What success looks like in this role:Who we are:Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys' offerings include security software and services; digital transformation and workplace services; industry applications and...

French Service Desk: - Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) - Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. - Update SOP/knowledge base articles document as per resolution...

**Req ID**:232924 We are currently seeking a Service Desk L1 to join our team in Bangalore, Karn\u0101taka (IN-KA), India (IN). **Primary Purpose** The primary purpose of the Service Desk Engineer is to acts as a single point of contact that provides an interface for other activities performed by NTT DATA, CUSTOMER and authorised associated third parties;...

What success looks like in this role: Who we are: Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys' offerings include security software and services; digital transformation and workplace services; industry...

**Job Information**: Industry **IT Services** *** Province **Karnataka** *** City **Bangalore North** *** Postal Code **560001** *** Country **India** *** - We have openings for Service Desk Support with one of our MNC Client. Please find the details below. Loc: - Bangalore- NP: - Immediate to 30days- Exp: - 2-6years JD: 1. Good Communication...

What success looks like in this role: Job Title: Service Desk Knowledge Management Associate India: Bangalore, Hyderabad We Believe in Better We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced...

**Position:Service Desk** **Essential Duties/Responsibilities**: **Help Desk Oversight**: - Ensure the timely and effective resolution of end-user problems. - Enhance productivity by reducing incidents and implementing self-help techniques. **Customer Communication and Support**: - Communicate with customers and stakeholders to assess support needs. -...

Acts as single point of contact for all IT related issues. - Provides status and updates on tickets to authorized users - Adherence to policies and procedures, closure of open calls after resolution. - Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution - Identifying the issue and...