Dgm (Mall Operations)

**DGM (Mall Operations)**

**Job Brief**

Responsible for overseeing all aspects of mall management including planning and financial management, facilities and operational management and control of all maintenance inspection and safety functions.

**Duties and Responsibilities**
- Responsible for overall operations and cost control.
- Playing key role in finalizing yearly & quarterly Marketing plans & Events for all the malls.
- Develop and execute the overall marking strategies for the mall in order to increase the trading density and maximize revenues
- Involving in successful launch of mall events & promotional activities to ensure additional revenue is getting generated.
- Regular review of individual mall performance & implementing long term plans to revive the mall performance.
- Implementing best market practices for better customer experience.
- Suggesting tenant mix and zoning within the mall in line with business strategy and market demand and to achieve desired footfall.
- Involving in review/Negotiation of retailer's annual agreements & ensure agreements are finalized within agreed timeline.
- Implementation of cost control measures and best practices in engineering & facility function for optimal efficiency.
- Ensure revenue collection targets are met within deadlines.
- Review of vendor agreements, performance & on boarding new vendors.
- Leading the digital transformation process for retail function.
- Design & standardization of SOP's across all the malls for effective administration.

**Qualifications and Requirements**
- 10 years of experience in any type of retail industry with business development, sales and marketing roles.
- Outstanding communication and negotiation skills.
- Excellent organizational and leadership ability.
- Master in Business Management from reputed institute.

**Location**: Mittal City Mall, Bathinda.

**Job Types**: Full-time, Regular / Permanent

Pay: ₹960,000.00 - ₹1,200,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Bathinda, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)