Sales Executive

2 weeks ago

Kolkata, India SHREE JI STEEL PVT. LTD Full time

**Objective**: To drive our company's growth by building strong and productive relationships with clients, closing sales, and promoting the benefits of our products and services.

**Key Responsibilities**:
**Outbound Calling**: Proactively make outbound calls to potential and existing customers to discuss our products/services.
Reach out to customer leads through cold calling.

**Sales & Closing**: Understand customer needs and requirements, and pitch relevant products/services.
Achieve agreed upon sales targets and outcomes within schedule.

**Customer Relationship**: Create and maintain records of all customer interactions and transactions, recording details including actions taken.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

**Knowledge Upkeep**: Keep abreast of best practices and industry trends.
Familiarize oneself with current products/services and pricing.

**Feedback**: Provide feedback to management regarding customer needs, potential areas of expansion, and challenges faced.

**Team Collaboration**: Coordinate with the team and other departments to ensure seamless service delivery.

**Qualifications**:
Proven experience as telesales representative or other sales/customer service role.

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.

**Ability to**: Learn about products and services and describe/explain them to prospects.
Understand customer needs and requirements.
Communicate effectively and professionally, both verbally and in writing.
Listen and comprehend the customer's needs to ensure excellent customer service.
Resilience and the ability to handle rejection.

**Problem-Solving Skills**: Capability to handle customer complaints and resolve issues.

**Organizational Skills**: Proficiency in managing multiple tasks concurrently.

**Results-Driven**: Demonstrated ability to meet and exceed sales quotas.

**Education**: High school diploma or equivalent; bachelor's degree in business, marketing, communications, or related field is a plus.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Day range:

- Monday to Friday

Shift:

- Day shift

Travel requirement:

- No travel

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 5 years (preferred)
- Sales: 3 years (required)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9007002480

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