Customer Service Executive

6 months ago


Kashmiri Gate Delhi Delhi, India luxedeco ventures private limited Full time

We are looking for an expert customer service executive to join our organization. The customer service executive must be able to manage a team of customer support professionals.

**Responsibilities**
- Conducting surveys and writing reports based on customer feedback
- Providing customers with clear instructions to resolve issues
- Rerouting customer calls to other departments when advanced solutions are needed
- Tracking the work of every customer service representative in the team

**Requirements**:

- Superior written and oral communication skills.
- Leadership skills to guide and improve a team.
- Basic computer skills.
- Graduate & undergraduate both can apply
- Age limit 18 to 27 years male & female both can apply
- Knowledge about the best mediation and conflict resolution tactics.
- Ability to empathize with customers.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹13,500.00 - ₹19,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)
- Hindi (required)

Ability to Commute:

- Kashmiri Gate, Delhi, Delhi (required)

Ability to Relocate:

- Kashmiri Gate, Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8260184808



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