Customer Relations Executive
4 days ago
Customer Relations Executive
- Work from home.
We are looking for a Customer Relations Executive who will be the vital link between our customers and our operations team. Rubrix Analytics is a venture with founders from IIT/IIM operating in the School (K12) Segment.
**Responsibilities and Duties**:
- Visit customer sites (schools) for giving trainings and demos
- Understand, analyze and validate the business needs of customers
- Training and On-boarding customers onto our platform
- Document and communicate to operations and product teams on change requests
- Communicate to customers clearly on product, features and workflows
**Required Skill Set**:
- Excellent listening, interpersonal, written, and oral communication skills
- Keen attention to detail
- Highly self-motivated and directed
- Ability to effectively prioritize and execute tasks diligently
- Strong customer service orientation
- Computer Savvy
- MS Office Proficiency
Pay: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Work Location: In person
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