Customer Service Staff
3 weeks ago
Monitor all customer tickets (inquiries, requests & complaints) to meet the service level.
- Coordinate with other divisions to resolve customer complaints
- Record the customer complaint and prepare the complaint reports on daily basis.
- Prepare units before handover and serve customers during handover.
**Requirements**:
- Minimum Diploma Degree in Civil Engineering/Management/Administration.
- Minimum 3 years of working experience in customer service/relation fields.
- Computer literate in Ms. Office with intermediate-level skills.
- Good communication skills.
- Excellent coordination skills.
- Willing to be placed in Kota Wisata.
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Customer Service
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Restaurant Staff
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