Customer Support Agent

6 months ago


Janakpuri Delhi Delhi, India Pel Softlabs Pvt Ltd Full time

**Responsibilities**
- Respond quickly, professionally, and accurately to customer inquiries regarding quotes, status, complaints, returns
- Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review

**Requirements**:

- Strong communication skills, including active listening and clear articulation
- Ability to solve problems, alleviate conflicts, and escalate tactfully
- Graduate & undergraduate both can apply
- Fresher & experience both can apply
- Age limit 18 to 26 years
- Must be flexible to work over weekends & in rotational shifts
- Basic computer knowledge

**Salary**: ₹11,250.00 - ₹18,260.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Janakpuri, Delhi, Delhi (required)

Ability to Relocate:

- Janakpuri, Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9625244905


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