Front Desk Executive

4 months ago


J P Nagar Bengaluru Karnataka, India Untangle Full time

Untangle is a premier Mental health Center in Bangalore, Jp Nagar. We consult with clients on various aspects of their mental health and well-being. We are looking for an administrator/front desk receptionist who can host our clients when they visit office.

**Qualification **
- UG in any field - Preference will be given for Psychology graduates

Pleasant persona and excellent communication skills written + verbal is a must.

Basic Knowledge of Microsoft office

Experience - 0 to 2 years

**ROLES & RESPONSIBILITIES -**
- Welcome clients to the center and make them feel comfortable.
- Resolve customer complaints, support with follow up session booking, cancellation, send session reminders
- Manage calendar of all therapists
- Organise and handle logistics of events conducted by organization.
- Collect payment and manage refund.
- Open and close office daily
- Onboard affiliates - Research, call and follow up
- Manage support staff
- Post on social media
- Staff attendance, leaves, salary slip etc

This is a full time
- work from office position. Open to only residents from Bangalore, staying close to JP Nagar. 3 month probation period, followed by 1 year contract which will be up for renewal.

Schedule:

- Day shift

Ability to commute/relocate:

- J. P. Nagar, Bengaluru - 560078, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)


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