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Associate - Non Voice
1 month ago
Will be primary interface for our Business-to-Business customers.
- Associate will be responsible for timely and accurate support to our customers with a strong focus on high standard for the role.
- Contribute to a team environment while adhering to service level agreements for Phone cases.
- Demonstrates end to end ownership of every interaction coupled with proactive problem solving and provides exceptional support to our customers.
- Demonstrates effective, clear, and professional written and oral communication.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
**Job Types**: Full-time, Fresher
**Salary**: ₹16,000.00 - ₹21,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
- Health insurance