Branch Operations Manager

3 weeks ago


Mumbai, India PMS Consulting Full time
Managing staff who work directly with customers, including hiring, training, and scheduling employees
Reviewing sales reports and other business metrics to identify problem areas that need improvement
Ensuring that branch operations are compliant with federal regulations such as those issued by the Federal Reserve Board or Office of the Comptroller of the Currency
Recommending strategic changes to improve branch performance or implement new products or services
Managing staff who handle customer requests for information about products or services offered by the bank
Conducting training sessions on topics such as fraud prevention, security awareness, and customer service

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