Process Specialist

3 weeks ago


Hyderabad Secunderabad Telangana India Cognizant Full time
Job Description

Team Lead - Adv

Qualification:

Graduate (exclusion:

BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo

Responsibility:

Stakeholder/Business Management:

  • 'u2022 They would be required to interact with customers (internal / external) to meet process deliverables.
  • u2022 Creating medium/complex design concepts for presentations/print/web/Rich media for the client/customer.

Customer Relationship Management:

  • u2022 Provide information, educate customer, troubleshoot, probe and fix issues.
  • u2022 Follow up on Waiting/Open issues, feedback and coaching.
  • u2022 Conduct Quality audits and review of teamsu2019 performance.

People/Team:

  • u2022 Conduct Huddles and Team meetings.
  • u2022 Contribute to and participate proactively in knowledge sharing sessions.
  • u2022 Participate and contribute to organizational activities.
  • u2022 Act as a buddy for New Hires.
  • u2022 First level reporting.
  • u2022 Conduct peer reviews.
  • u2022 Conduct refresher training.
  • u2022 Collate team performance data for reporting purposes as and when requested by Process and Team Lead.

u2022 In the absence of the PL and TL, perform the following tasks when assigned:

  • i Handle escalation calls.
  • ii Manage service levels on a daytoday basis.
  • u2022 Provide coaching and feedback for improvement.

Must Have Skills

  • Speaking English
  • Customer Service

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Oct 27 2023

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us
  • Process Specialist

    1 week ago


    india Infosys Full time

    Job ID/Reference CodePROGEN-EXTERNAL-176931Work Experience 2-4 YearsJob TitleProcess Specialist Responsibilities Responsible for highly complexity transactions.•Manage day-to-day complex transactions•Provide subject matter expertise on complex issues•Ensure SLA targets are met•Preparing training plan and work instructions.•Train New...


  • india Allime Tech Solutions Full time

    Job Description:We are seeking an experienced and highly skilled Senior CMDB Specialist to join our dynamic team. As a CMDB Specialist, you will play a crucial role in managing our Configuration Management Database (CMDB) to ensure the integrity, accuracy, and reliability of our IT infrastructure data. The ideal candidate will have a solid background in...

  • Process Specialist

    4 weeks ago


    Hyderabad, India Infosys Full time

    Job ID/Reference CodePROGEN-EXTERNAL-174852-2Work Experience 2-4 YearsJob TitleProcess Specialist Responsibilities • Taking up induction for new joiners• Taking care of DC related activities (DC connects)• Closely working with EV HR and Extended HR team • Conducting employee engagement activities• Employee Query handling • Handling DC transfer...

  • Process Specialist

    3 weeks ago


    hyderabad, India Infosys Full time

    Job ID/Reference CodePROGEN-EXTERNAL-174852-2Work Experience 2-4 YearsJob TitleProcess Specialist Responsibilities • Taking up induction for new joiners• Taking care of DC related activities (DC connects)• Closely working with EV HR and Extended HR team • Conducting employee engagement activities• Employee Query handling • Handling DC transfer...


  • india Joveo Full time

    About Joveo Joveo was founded in 2017 by a group of visionary entrepreneurs and enthusiastic problem solvers who foresaw the need for greater transparency and predictability in recruitment marketing. The focus was on building a cutting-edge technology platform that uses data and machine learning to enable employers, staffing agencies, RPOs, advertising...


  • India Insight Global Full time

    JOB DESCRIPTION: Insight Global's client is searching for a Payroll Specialist that specializes in implementations/transitions. This organization is currently undergoing the implementation of different HR/Payroll processes and is looking for a qualified candidate to map out the future ‘to be’ payroll process details and identify the end-to-end flow of...


  • India Insight Global Full time

    JOB DESCRIPTION:Insight Global's client is searching for a Payroll Specialist that specializes in implementations/transitions. This organization is currently undergoing the implementation of different HR/Payroll processes and is looking for a qualified candidate to map out the future ‘to be’ payroll process details and identify the end-to-end flow of...


  • Madhapur, Hyderabad, Telangana, India Technology Support Specialist Full time

    Dear Greetings from CIS !! We are hiring for the voice process executives with extraordinary communication skills in English, Hindi and Telugu. Below are the respective job details. Role - CSE - Customer Support Executives (Associates and Team leads) Location: Hyderabad Experience: 0 - 5 Years Qualification: Graduation/Post graduation. Salary - Best...


  • india PSC Biotech Ltd Full time

    Job Description About PSC BiotechWho we are?PSC Biotech is a leading Biotech Consultancy firm founded in 1996, headquartered in Pomona, California, USA, with Global operations in Ireland, India, Singapore, Australia and the US, serving 350 clients in more than 23 countries worldwide. We provide cloud-based software solutions for Quality Management and...


  • Hyderabad, Telangana, India ABB Full time

    IS Support Process SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Process Specialist

    4 weeks ago


    india Tata Consultancy Services Full time

    Direct Walk-in Interview Opportunity for Business Analyst – Payments @TataConsultancyServices, Chennai location on 20th April 2024. Job Role: Process Associate Process: Banking (Payments) Walk in Drive Date: Saturday 20th April 2024. Location: Industrial Estate, 21, Ambattur Industrial Estate 1st Cross Rd, Sai Nagar, Ambattur, Chennai, Tamil Nadu...


  • india thelakhanigroup.com Full time

    Job Description HR Specialist Job Description THE LAKHANI GROUP is looking to strengthen its team by recruiting HR Specialist We are seeking an experienced Human Resource Specialist to join our team in India. The HR Specialist will be responsible for overseeing all aspects of human resources practices and processes. This includes recruitment, employee...

  • US Payroll Specialist

    4 weeks ago


    Hyderabad, India Saaki Argus & Averil Consulting Full time

    Job Description: US Payroll Specialist Position: Payroll Specialist/Analyst Location: Hyderabad Job Summary: The Payroll Specialist/Analyst is responsible for overseeing and managing the end-to-end payroll process for an organization operating in the United States. This role requires a strong understanding of US payroll laws, regulations, and compliance...

  • US Payroll Specialist

    4 weeks ago


    hyderabad, India Saaki Argus & Averil Consulting Full time

    Job Description: US Payroll Specialist Position: Payroll Specialist/Analyst Location: Hyderabad Job Summary: The Payroll Specialist/Analyst is responsible for overseeing and managing the end-to-end payroll process for an organization operating in the United States. This role requires a strong understanding of US payroll laws, regulations, and compliance...

  • Accounting Specialist

    4 weeks ago


    India APAC Michael Page Full time

    Responsible for timely and accurate accounting activities, including day-to-day tasks, closing activities, balance sheet reconciliation, and flux analysis. Prepares financial statements, ensures internal controls, supports audits and tax reporting. Drives process improvements and automation initiativesTitle: Accounting SpecialistClient DetailsJob Title:...

  • Renewal Specialist

    2 weeks ago


    Hyderabad, India Kofax Full time

    Reporting to the Manager M&S Renewals, the Renewals Specialist will provide inquiry, quoting and order support for the global Kofax M&S Renewals The primary responsibility will be the generation of M&S renewal quotes 90-days in advance of contract expiration and responding to any reactive requests for information or The specialist will also be...


  • india BizFirst Full time

    Job Description Process Analysis and Improvement Specialist – Mid-level – TS/SCI CI Poly – Bethesda, MD BizFirst is assisting our client with recruiting a Full-time Process Analysis and Improvement Specialist – Mid-level – TS/SCI CI Poly – Bethesda, MD. Our client is a boutique consulting firm that employs consultants and professionals with...

  • Training Specialist

    3 weeks ago


    india The International Food Policy Research Institute (IFPRI) Full time

    Background The project will reach two million children with biofortified food products every school day to combat high levels of micronutrient deficiency, and provide a policy, institutional, and private sector roadmap to scale the approach through the national program, which reaches over 100 million students. It will enable improvements in farm...


  • hyderabad, India ADCI HYD 13 SEZ Full time

    The Amazon Books Operations Team is looking for a bright, enthusiastic, and analytical candidate with a ability to solve problems and simplify processes.The Inventory Specialist position offers a dynamic introduction to our online retail business and a training ground for future success focused on operations and supply chain management. The Inventory...

  • Inventory Specialist

    3 weeks ago


    Hyderabad, India ADCI HYD 13 SEZ Full time

    The Amazon Books Operations Team is looking for a bright, enthusiastic, and analytical candidate with a ability to solve problems and simplify processes. The Inventory Specialist position offers a dynamic introduction to our online retail business and a training ground for future success focused on operations and supply chain management. The Inventory...