Drug and Health Services Specialist

4 weeks ago


Thane, India Accurate Background Full time
  • Schedule donors within vendor systems or customer service departments for drug and/or occupational health testing.
  • Process and complete drug and occupational health testing results to ensure delivery to clients
  • Learn and understand the regulated processes for both drug and occupational health testing.
  • Consult with vendors, labs, clinics, and medical review services on abnormal test situations or results
  • Work with internal teams to assist clients
  • Respond to incoming calls or emails from clients, internal departments, and vendors requesting additional information on test results
  • Meeting production and quality standards of the department.
  • Other duties related as assigned by management
Job Requrirement
  • Under Graduates/Graduates (Any Stream)
  • Freshers or 1 - 2 years Drug Testing Experience or other experience in a US process in a BPO-BPM Set up
  • Comfortable working on Microsoft Office Suite (especially Outlook, Word Teams). Proficiency in Excel would be good to have.
  • Willing to work in Rotational US shifts with flexible Weekly offs (WO s).
  • Candidates need to work from the Accurate India Thane office.

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