Technical Support Engineer Desktop Support
4 weeks ago
Address user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests
Help create technical documentation and manuals
ob Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a high complexity Consult on server/network/application problems and provide suitable solutions Enter commands and observe system functioning to verify correct operations and detect errors Maintain full documentation of communication transactions, problems and remedial actions taken, or other solution activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Skills:Excellent communication and interpersonal skills Strong knowledge of procedures used for installations, modification, maintenance and repair of IT hardware and software
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Desktop Support Engineer
3 weeks ago
Delhi, India Excis Compliance Full timeThe Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...
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Desktop Support Engineer
3 days ago
Delhi, India Brilliant Computers Full timeJob DescriptionDesktop Technician will provide daily local or remote support for desktop-related issues. This includes receiving incoming calls, addressing inquiries, troubleshooting hardware, software, and application problems, and documenting the steps taken to resolve challenges in a ticketing system. The candidate will also be responsible for ensuring...
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End User Support Executive
3 weeks ago
Delhi, India Flintex Consulting Pte Ltd Full timeJob DescriptionRole and Responsibilities• Provide assistance, knowledge and user support in all aspects of IT .• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.• Install standard business desktop/laptop Images to an agreed standard.• Configure and install appropriate hardware/software to the user’s desktop...
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Senior Desktop support Engineer
3 weeks ago
Delhi, India Snaphunt Full timeThe Offersr DesktopsupportEngineerThe JobResponsibilities:Prepare an agenda according to client specifications and best practices for predictive interview resultsReview the candidate’s resume in advance of the technical discussion to validate the accomplishments claimedFollow independent contractor’s guidelines pertaining to avoiding legal landmines and...
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Desktop Support
1 week ago
Delhi, India Novalink Solutions LLC Full timeJob DescriptionThe Desktop Support Technician serves as the first point of contact for IT related support,providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing,maintaining, and upgrading all PC hardware and equipment to ensure optimal workstationperformance, hardware, software, printing, connectivity, mobile...
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Desktop Support Engineer
3 weeks ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionBackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The...
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Senior Desktop support Engineer
3 weeks ago
Delhi, India eTeki Inc. Full timeAt eTeki,Sr Desktop support Engineertop freelanceprofessionals assess peers being considered for similar technical roles with the respect and courtesy of a face-to-face conversation. Your feedback helps recruiters and hiring managers focus their resources on the most qualified professionals in the hiring process.With your proficiency inHelp Desk...
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Desktop Support Engineer L1
6 days ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Traveling between Thessaloniki and Prosotsani.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.Troubleshooting networking and...
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Desktop Support Technician
3 weeks ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the client’s location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer...
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Desktop Support Specialist
7 days ago
Delhi, India Teladoc Health Full timeTeladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere...
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L2 Desktop Support Engineer
3 weeks ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...
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Desktop Support Technician
4 weeks ago
Pitampura, Delhi, Delhi, India Abhidi Solution Private Limited Full time**Job Title - IT Support/Desktop Support Specialist** **Job Timings - 10 am to 4 pm (Mon-Fri)** - Troubleshooting technical issues including hardware troubleshooting and Voice/telephonic troubleshooting. - Diagnosing and repairing faults. - Resolving network issues. - Installing and configuring hardware and software including formatting laptops. - Prior...
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Desktop Support Specialist Ii
4 weeks ago
Delhi, India Tranzeal Incorporated Full timeHi Everyone,One of our Direct client is Hiring Desktop Support Specialist II in Bangalore, KA. If anyone is interested, please share your resume.Job Title: Desktop Support Specialist IIDuration: 1 Year ContractLocation: Bangalore, KA OnsiteMANAGER NOTES:Provide level 1 support for Laptop Hardware deployment, Laptop replacements, updating and upgrading of...
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Desktop Support Engineer
1 week ago
delhi, India TechKnowledgeHub.org Full timeAbout TechKnowledgeHubTechKnowledgeHub.org is a non-profit organization dedicated to empowering individuals and communities through technological education and resources. We provide a platform for learners of all skill levels to access comprehensive tutorials, guides, and support on a wide range of technology topics.The RoleWe are seeking a highly...
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Desktop Support
4 weeks ago
New Delhi, India 3i Infotech Full timePosted Date : August 11,2023 3 to 4 yrs (Experience) Not Disclosed **Location**: India, Delhi, New Delhi **Skill Required**: Desktop Support
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Desktop Support Specialist
3 days ago
Delhi, India Novalink Solutions LLC Full timeJob DescriptionThe Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms. The individual performs a full range of computer administration functions with minimal direction and/or technical support. The individual will uninstall, repair, or update software and operating systems. The...
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Technical Support Engineer
2 days ago
delhi, India Progress Residential® Full timeMicrosoft TeamsOverview:We're in search of a seasoned and customer focused Technical Support Engineer to bolster our team. The ideal candidate will excel in providing technical aid and guidance to our internal users concerning hardware, software, and other computer systems. This role entails troubleshooting issues, executing repairs, and implementing...
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Desktop Support Technician L2 TR
10 hours ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the client’s location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer...
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Desktop Engineer
5 days ago
Delhi, India fccsingapore Full timeJob DescriptionOn behalf of one of its clients, in the banking sector, the French Chamber of Commerce is looking for aDesktop Engineer .The Desktop Engineer will serve as a Technical RUN engineer, providing workstation support in ASIA for our banking client. In this role, you will be responsible for handling and resolving all production support activities...
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Desktop Support L1/L2
3 weeks ago
Delhi, India Qtek Systems Full timeDescription:This position provides the second level of support to end users by handling service requests that have been escalated by lower tiers. Support will be provided onsite, remotely, over the phone, or via email. They will be required to develop solutions for network, desktop, and server problems. Should be able to handle issues related to all systems,...