Regional Manager

2 weeks ago


Mumbai Delhi, India Skyleaf Consultants LLP Full time
Key Responsibilities:

Operational Leadership: Provide strategic direction and leadership to store managers within the region.
Oversee day-to-day operations to ensure compliance with company policies and procedures.
Implement and maintain operational best practices to enhance efficiency and productivity. 
Performance Management: Monitor and analyze key performance indicators (KPIs) to assess the health of each store. Work closely with store managers to set performance targets and drive continuous improvement.
Address operational challenges and implement solutions in a timely manner.

Training and Development: Develop and implement training programs for store staff to ensure a high level of customer service. Identify skill gaps and collaborate with the HR department to address training needs.
Foster a culture of continuous learning and development. 
Inventory Management: Oversee inventory control procedures to minimize losses and optimize stock levels.
Collaborate with the supply chain team to ensure timely and accurate replenishment of products.
Implement measures to reduce stockouts and overstock situations.

Customer Experience: Collaborate with the marketing team to execute customer-centric initiatives.
Monitor customer feedback and implement improvements to enhance the overall shopping experience.
Ensure that stores maintain high standards of cleanliness and organization.

Budget Management: Work with the finance department to develop and manage the regional budget.
Monitor expenses and implement cost-control measures without compromising quality.
Provide regular financial reports and analysis to senior management.
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