Customer Success Executive

3 weeks ago


Gurgaon, Haryana, India Nat Habit Full time

Join NatHabit as a Customer Success Executive About the Role: As a Customer Success Executive, you'll ensure driver satisfaction by building strong relationships, addressing concerns proactively, and collaborating with teams to enhance service delivery and product insights. Responsibilities: - Handling Chats, Emails, and outbound calls. - Monitor and support drivers, providing real-time solutions and assistance - Collaborate with internal teams to resolve complex issues and improve service delivery - Maintain accurate records of driver interactions and follow-up actions Requirements: - Up to 1 year in customer success, account management, or a similar role - Strong written communication and problem-solving skills - Proficiency in using chat platforms and CRM systems - Bachelor's degree preferred Fresher with good communication and understanding will also work



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