Customer Care Associate
1 week ago
Walkin Interviews: 11 March to 14th March
Venue : 501, Salcon Aurum, District Centre, Jasola Vihar, Delhi, New Delhi, Delhi 110025
Job Description for Inbound Customer Service
1. Managing large amounts of inbound and outbound calls in a timely manner.
2. Follow communication "scripts" when handling different topics.
3. Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
4. Seize opportunities to upsell products when they arise.
5. Build sustainable relationships and engage customers by taking the extra mile.
6. Keep records of all conversations in our call centre database in a comprehensible manner.
7. Frequently attend educational seminars to improve knowledge and performance level.
8. Meet personal/team qualitative and quantitative targets.
Desired Profile
1. Previous experience in a customer support role.
2. Track record of over-achieving quota.
3. Strong phone and verbal communication skills along with active listening.
4. Familiarity with CRM systems and practices.
5. Customer focus and adaptability to different personality types.
6. Ability to multitask, set priorities and manage time effectively.
7. High school degree
-
Customer Care Associate
3 weeks ago
Delhi, Delhi, India TLC DigiTech Pvt. Ltd. Full timeCustomer Care AssociateWalkin Interviews: 30th Jan to 1st FebVenue : 501, Salcon Aurum, District Centre, Jasola Vihar, Delhi, New Delhi, Delhi 110025Job Description for Inbound Customer Service1. Managing large amounts of inbound and outbound calls in a timely manner.2. Follow communication "scripts" when handling different topics.3. Identify customers'...
-
Head of Customer Care
1 week ago
Delhi, Delhi, India Dentalkart Full timeWe are looking for a Head of Customer Success & Care to lead our customer experience strategy, ensuring satisfaction, retention, and long-term growth.Key Responsibilities: Develop and execute customer success & care strategies Lead, mentor, and scale the customer success & support teams Improve customer onboarding, engagement, and retention Monitor key...
-
Customer Care Executive
2 weeks ago
Delhi, Delhi, India Dentalkart Full timeJob Title: Customer Care ExecutiveLocation: Chhatarpur, DelhiEmployment Type: Full-TimeDepartment: Waldent CareJob Description:We are seeking a highly motivated and customer-oriented Customer Care Executive to join our dynamic team at Waldent (Vasa Denticity Pvt. Ltd.). As a key member of our customer support team, you will be responsible for delivering...
-
Clinical Support Associate
7 days ago
Delhi, Delhi, India Fresenius Medical Care North America Full timeJob Summary:The Clinical Support Associate will play a vital role in ensuring the smooth operation of medical services at Fresenius Medical Care North America. This position requires strong technical knowledge, excellent communication skills, and the ability to work effectively in a fast-paced environment.About Fresenius Medical Care North America:Fresenius...
-
Customer Care Representative
2 weeks ago
Delhi, Delhi, India Tensoten Services Full timeJob Title: Customer Care Representative / Office Assistant Location: [Company Location]Department: Customer Service / AdministrationReports to: Customer Service Manager / Office Manager Job Description: The Customer Care Representative / Office Assistant is a dual-role position that combines providing exceptional customer service and handling administrative...
-
Customer Support Associate
2 weeks ago
Delhi, Delhi, India Hindustan Recruitment Full timeNOTE- Having at least one year of experience in the same domain (customer support)Salary up to 28kwalk in interviews only.Answering questions about a companys products or services: Customer care employees should be knowledgeable about the companys offerings and be able to answer both general and specific customer questions.Processing orders and transactions:...
-
Customer Care Representative
2 weeks ago
Delhi, Delhi, India FedEx Full timeCustomer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue ResolutionResponsible for the...
-
Customer Care Executive
2 weeks ago
Delhi, Delhi, India Dadu Medical Centre Full timeJob DescriptionResponsibility And Duties:- Provide information of Products / Services / Offers to customers.Handling inbound calls & outbound callsUnderstand customer needSolve customers' query over the phoneYour main goal is to boost our sales by reaching out to the existing customers as well as potential customers.As a Telecaller, you are responsible for...
-
Customer Experience Associate
6 days ago
Delhi, Delhi, India MatchAwards Full timeAbout Your Role:We're looking for a talented Customer Experience Associate to join our team as a Remote Customer Service Assistant. In this exciting role, you'll deliver exceptional customer experiences through various communication channels, working closely with internal teams to resolve customer issues efficiently.
-
Associate Veterinarian
1 week ago
Delhi, Delhi, India Dr Rina Devs Animal & Bird Clinic Full timeCompany DescriptionDr Rina Devs Animal & Bird ClinicRole DescriptionThis is a full-time on-site role for an Associate Veterinarian at Dr. Rina Dev's Animal & Bird Clinic, located in Mumbai. The Associate Veterinarian will provide medical care to a variety of animals, including routine checkups, diagnoses, treatments, and surgeries. Daily tasks include...
-
customer care executive
2 weeks ago
Delhi, Delhi, India THINKYOU (TEAM OF DOCTORS & NUTRITIONISTS Full timeNUTRITION ADVISOR- WORK FROM HOME OPPORTUNITY - 5 HRS OF WORK ONLY- 6 DAYS A WEEKAre you passionate about healthy lifestyles and love connecting with people? Think You, a leader in diet & nutrition, is searching for a Nutrition Advisor to assist Dietitians in finding the right diet to achieve a healthy lifestyle. Working from home, you'll join our mission to...
-
Customer Success Associate
3 weeks ago
Delhi, Delhi, India BiteSpeed Full timeAbout BiteSpeedHey there We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online.Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels.Read...
-
Customer Success Associate
3 weeks ago
Delhi, Delhi, India BiteSpeed Full timeAbout BiteSpeedHey there We are aSequoia backed SaaS startupon a mission to helpe-commercebrands embraceconversational commerceas the future of selling online.Currently,2000+ Shopify brandsacross50+ countriesuse BiteSpeed todrive 20%+ revenuedoing everything from Whatsapp marketing to chatbots & handling support across channels.Read more about our mission...
-
Customer Support Associate
7 days ago
Delhi, Delhi, India Mobishastra Technologies LLC Full timeAbout the RoleAnantya.ai is a trusted and leading CPaaS platform defining how companies communicate with customers. Through our customer engagement software, built on Official WhatsApps Business API, businesses can easily engage with their customers in real-time at scale. Send multiple WhatsApp messages, automate notifications, and provide efficient customer...
-
Customer Success Associate
3 weeks ago
Delhi, Delhi, India BiteSpeed Full timeAbout BiteSpeedHey there We are aSequoia backed SaaS startupon a mission to helpe-commercebrands embraceconversational commerceas the future of selling online.Currently,2000+ Shopify brandsacross50+ countriesuse BiteSpeed todrive 20%+ revenuedoing everything from Whatsapp marketing to chatbots & handling support across channels.Read more about our mission...
-
Customer Relationship Associate
7 days ago
Delhi, Delhi, India Redient Security Full timeDiscover your potential at Redient Security as a Customer Relationship Associate!Are you ready to dive into the real corporate world and sharpen your communication and customer relationship skills?We're offering a unique opportunity for enthusiastic individuals who want to learn, grow, and gain valuable experience in a dynamic environment.Real Corporate...
-
Customer Support Associate
7 days ago
Delhi, Delhi, India Mobishastra Technologies LLC Full timeJob DescriptionAbout the job_Anantya.ai is a trusted and leading CPaaS platform defining how companies communicate with customers. Through our customer engagement software, built on Official WhatsApps Business API, businesses can easily engage with their customers in real-time at scale Send multiple WhatsApp messages, automate notifications, and provide...
-
Customer Care Executive
3 weeks ago
Delhi, Delhi, India Demo Account Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Managing a team of representatives offering customer support.Overseeing the customer service...
-
Customer Care Consultant
2 weeks ago
Delhi, Delhi, India British Council Full timeWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative...
-
Assistant Technician
2 weeks ago
Delhi, Delhi, India Fresenius Medical Care Full timePURPOSE AND SCOPE: Knowledgeable, developing intermediate level technician performing normal functions under general supervision. Performs scheduled and unscheduled semi-routine repair, maintenance activities and operational condition of all medical equipment, water systems and the physical plant in assigned facilities that ensure patient safety and staff...