Global HR Shared Services Specialist

3 weeks ago

Gurgaon, Haryana, India Boston Consulting Group Full time
Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What You'll Do You'll be part of HR Shared Services Team supporting the Middle East (UAE, KSA & Qatar) HR Team with HR administrative support in Career Development operations and Staffing process. As HR Specialist you working closely with the CDC OPs Manager for CT. You will support the Career Development operations and Staffing team with administrative duties and ad hoc projects by maintaining the CD and Staffing related systems updated.

The role focusing on providing support to the Career Development operations and Staffing team. Areas of support include, but are not limited to:

Data Management & System Updates
• Maintain accurate data in CD and Staffing-related systems (Staffing and More, Workday), ensuring assignment requests and records are up to date.
• Ensure up-to-date information for all ongoing cases, including team details, duration, and case numbers, while informing the Talent team of any changes in SAM
• Support the monthly new joiner process, ensuring accurate onboarding records
• Keep the Vacation Tracker (VT) and background data updated for all consulting staff. Performance Feedback & Evaluations
• Request and follow up on performance feedback for consulting staff.
• Generate and track evaluations and upward feedback in Workday, ensuring timely completion Staffing & Coordination Support
• Staffing reporting
• Communication with Consulting staff through shared mailbox and Slack
• Work on ad hoc administrative tasks as required to support the staffing and CD teams.

YOU SHOULD BE
• Highly motivated and adaptable to changing priorities and ad hoc requirements.
• Have strong verbal communication skills and fluency in English.
• Have an eye for detail in keeping all platforms and tools updated accurately.
• Strong service orientation and responsiveness to requests, ensuring timely support.
• Proactive mindset with an eagerness to seek opportunities to assist others and improve processes.
• Ability to work collaboratively with cross-functional teams in a dynamic environment.
• Strong organizational and time-management skills, with the ability to handle multiple tasks efficiently.
• Problem-solving mindset with a structured approach to addressing challenges.
• Ability to demonstrate a professional approach and maintain integrity at all times.
• Ability to handle sensitive information with discretion and respect all BCG information as personal and confidential.
• Comfortable working in a fast-paced, international environment with a commitment to continuous learning and development. What You'll Bring
• A minimum of 5-7 years of professional experience in a relevant field
• A graduation degree is required. Preference will be given to applicants with a regular MBA
• Career/Performance Development experience preferable
• Excellent organizational skills: ability to prioritize, plan, measure and follow up
• Strong verbal and written communication skills, fluency in English
• Advanced level computer skills; Windows, Word, Excel, PowerPoint, Outlook
• Ability to perform successfully in a fast-paced and service-oriented environment
• Resourcefulness, strong attention to detail and strong problem-solving capabilities
• Proficiency in MS Office (Word, Visio, Excel, PowerPoint, Outlook)
• Experience of working with HRMS (Workday experience is ideal but not essential)
• Ability to respect all BCG information as personal and confidential Who You'll Work With You will support the CDC function for Middle East and will be collaborating closely with all Functions and work with multiple stakeholders, from the business support teams. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

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