CRM Specialist
1 week ago
Market Research & Industry Intelligence Conduct market research on semiconductor & OEM companies , identifying customer trends, competitive landscape, and revenue expansion opportunities . Utilize Sales Navigator, ZoomInfo, Google Alerts , and industry reports to track industry trends and competitor movements . Analyze historical customer engagement data to develop data-backed CRM strategies for key accounts.
Customer Relationship Management & Engagement Develop and implement structured methods to gather customer insights before formal engagement , ensuring data-driven account management . Segment customers based on business revenue impact, retention potential, and growth opportunities . Build long-term relationships with OEM clients , ensuring high-touch engagement models .
Revenue Growth, Upselling & Cross-Selling Identify and execute cross-selling strategies within major OEM accounts (e.g., bundling services, pricing segmentation). Implement upselling initiatives using customer usage data analytics, buying patterns, and behavioral segmentation . Drive customer lifetime value (CLV) and revenue growth through targeted account expansion strategies .
Strategic Planning & Execution for OEMs Develop 6-month and multi-year growth plans to expand business opportunities with customers/clients.Align with engineering, procurement, and operations teams to optimize customer engagement and contract execution . Leverage AI-powered CRM tools to identify hidden revenue opportunities and predict account churn risks .
CRM Data Analytics & AI-Driven Insights Use Salesforce, SAP, HubSpot, Power BI, and AI-powered CRM platforms to generate customer insights. Track and optimize key CRM metrics, including: Revenue Growth Customer Retention Rate (CRR) Net Promoter Score (NPS) Upsell & Cross-Sell Conversion Rates Profit Margins & Cost Optimization
Operational & Financial Management Ensure accuracy & timeliness in timesheet management, purchase orders, and contract renewals . Collaborate with finance teams to track account profitability, P&L forecasting, and financial modeling . Implement automation-driven workflows to optimize CRM operations and reduce processing inefficiencies . Qualifications & Experience: Must-Have: 6+ years of experience in CRM, Sales Operations, or Account Management (preferably in the semiconductor, AI, IoT, or wireless technology sectors). Experience working with OEMs (Qualcomm, Sony, Motorola, etc.) and handling long-term enterprise account growth . Proficiency in CRM & ERP platforms (Salesforce, SAP, HubSpot, Power BI, ZoomInfo, Sales Navigator) . Expertise in upselling, cross-selling, and customer lifetime value (CLV) optimization . Strong stakeholder management & cross-functional collaboration experience (Sales, Finance, Engineering, and Operations teams). Data-driven mindset with experience in AI-powered CRM analytics & predictive sales forecasting .
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CRM Specialist
3 weeks ago
Bengaluru, Karnataka, India Talent Seed Full timeRole: CRM Specialist Location: BengaluruIndustry RetailKey Responsibilities:Manage and oversee CRM Sales, Marketing & Customer ServiceFocus on continuous improvement, customize and configure the CRM to align with our business needs.Analyse and improve existing workflows to support company goals, implement, workflow automation for enhanced efficiency and...
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CRM Specialist
2 weeks ago
Bengaluru, Karnataka, India Talent Seed Full timeJob DescriptionRole: CRM SpecialistLocation: BengaluruIndustry RetailKey Responsibilities:Manage and oversee CRM Sales, Marketing & Customer ServiceFocus on continuous improvement, customize and configure the CRM to align with our business needs.Analyse and improve existing workflows to support company goals, implement, workflow automation for enhanced...
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LTIMindtree CRM Specialist
1 week ago
Bengaluru, Karnataka, India LTIMindtree Full timeJob Title: LTIMindtree CRM SpecialistWe are looking for a talented LTIMindtree CRM Specialist to lead our digital transformation initiatives.About the Role:Design and develop CRM portals using Power PagesBuild expertise in liquid templates and CSS, HTMLDeploy digital solutions that meet business requirementsAbout You:Minimum 3 years of experience in CRM...
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CRM Specialist
1 week ago
Bengaluru, Karnataka, India Votary Softech Solutions Pvt. Ltd. Full timeCRM Specialist & Account Manager – VotaryTechJob Title: CRM Specialist & Account ManagerLocation: Bangalore Department: Sales & Customer Relationship ManagementAbout VotaryTech:VotaryTech is a leading technology solutions provider specializing in Wireless Edge Devices, AI-Enabled Embedded Software, and IoT solutions. We collaborate with global OEMs,...
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SAP CRM Specialist
7 days ago
Bengaluru, Karnataka, India ecolab Full timeCompany Overview:Ecolab, a leader in water, hygiene and energy technologies and services, seeks a talented professional to join our team as a SAP CRM Specialist.
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SAP CRM Implementation Specialist
2 days ago
Bengaluru, Karnataka, India Human Horizon Full timeAt Human Horizon, we are seeking an experienced SAP CRM Implementation Specialist to join our team. In this role, you will be responsible for the full lifecycle implementation of SAP CRM solutions, including requirements gathering, design, configuration, testing, and deployment.About the RoleThe ideal candidate will have a deep understanding of SAP CRM...
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crm
10 hours ago
Bengaluru, Karnataka, India Eminence Human Resource Solutions Full timeJob DescriptionDescriptionWe are seeking a dynamic and motivated CRM specialist to join our team in India. The ideal candidate will have 1-4 years of experience in customer relationship management and will be responsible for enhancing customer satisfaction and loyalty through effective CRM strategies.Responsibilities- Manage and maintain customer...
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CRM Technical Specialist
2 days ago
Bengaluru, Karnataka, India Boosttech Full timeJob Description: CRM Technical Specialist CRM Department This is for our client requirement and is a contractual role for a period of one year, with the possibility of extension based on need. The CRM team is responsible for communications across email, mobile push and web push channels. We focus on our existing customers and manage our interactions and...
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CRM and ERP Integration Specialist
5 days ago
Bengaluru, Karnataka, India Recro Full timeAt Recro, we are looking for a highly skilled CRM and ERP Integration Specialist to work on critical projects focused on integrating CRM and ERP systems for manufacturing clients. The ideal candidate will have experience in developing and maintaining scalable web applications, with a focus on Node.js and Angular/React.Job Description:The specialist will be...
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CRM Technical Specialist
7 days ago
Bengaluru, Karnataka, India Boosttech Full timeJob Description: CRM Technical SpecialistCRM DepartmentThis is for our client requirement and is a contractual role for a period of one year, with the possibility of extension based on need.The CRM team is responsible for communications across email, mobile push and web push channels. We focus on our existing customers and manage our interactions and...
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Data Management and CRM Specialist
2 days ago
Bengaluru, Karnataka, India Onsurity Full timeAt Onsurity, we are on a mission to make healthcare accessible to all. As a rapidly growing employee benefits platform, we provide flexible and customized healthcare subscriptions for SMEs, start-ups, and enterprises.We believe that access to healthcare shouldn't be a luxury. It is this philosophy that has strengthened our commitment towards making...
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SAP CRM Application Support Specialist
5 days ago
Bengaluru, Karnataka, India PradeepIT Global Consulting Pvt Ltd - CMMI Level 3 Company Full timeJob DescriptionWe are seeking a highly skilled SAP CRM Application Support Specialist to join our team at PradeepIT Global Consulting Pvt Ltd. In this role, you will be responsible for providing day-to-day support for SAP CRM users, addressing and resolving issues, incidents, and service requests promptly.Key Responsibilities:Application Support: Provide...
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Senior CRM Functional Specialist
7 hours ago
Bengaluru, Karnataka, India Mindset Consulting, LLC Full timeWe are looking for a Senior CRM Functional Specialist who can work closely with our team to implement, configure, and optimize SAP CRM solutions for our clients.About the RoleThis specialist will be responsible for gathering business requirements, designing functional solutions, and configuring SAP CRM. They will also customize CRM modules such as Sales,...
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Data Management
5 days ago
Bengaluru, Karnataka, India Onsurity Full timeCompany OverviewOnsurity is a rapidly growing employee healthcare benefits platform that provides flexible and customised healthcare subscriptions for SMEs, start-ups, and enterprises. Our mission is to make healthcare more accessible and affordable for all.We believe in inclusivity and cover not just full-time employees but also contractual workers,...
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Executive - CRM
38 minutes ago
Bengaluru, Karnataka, India Styli Full timeExecutive - CRM Role: Location: Dubai Reports to Senior Specialist - CRM About STYLI STYLI is an e-commerce brand founded in 2019 by Landmark Group. Emerging as one of the largest fashion and beauty platforms in the GCC and India, STYLI brings over 40,000 styles to men, women, kids, and beauty enthusiasts offering them the latest global trends delivered...
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Executive - CRM
2 weeks ago
Bengaluru, Karnataka, India Styli Full timeRole: Executive - CRMLocation: DubaiReports to: Senior Specialist - CRMAbout STYLISTYLI is an e-commerce brand founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India. With a strong focus on trendy, affordable fashion and beauty products, STYLI brings over 40,000 styles to men, women, kids, and...
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Executive - CRM
2 days ago
Bengaluru, Karnataka, India Styli Full timeRole: Executive - CRMLocation: DubaiReports to: Senior Specialist - CRMAbout STYLISTYLI is an e-commerce brand founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India. With a strong focus on trendy, affordable fashion and beauty products, STYLI brings over 40,000 styles to men, women, kids, and...
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Bengaluru, Karnataka, India Longfinch Technologies Full timeAbout the Job: As a MS Dynamics CRM Quality Assurance Specialist at Longfinch Technologies in Bangalore, you will be responsible for ensuring the quality, performance, and reliability of CRM solutions.Main Responsibilities:Develop, execute, and maintain test plans, test cases, and test scripts for Microsoft Dynamics CRM solutions.Perform functional,...
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CRM For Real Estate
2 weeks ago
Bengaluru, Karnataka, India Job Hub Hr Full timeJob DescriptionCompany OverviewJob Hub Hr is a premier recruitment agency based in Bangalore, renowned for its expertise in staffing and recruitment across India. As a major player in the Human Resources Services industry, we specialize in connecting organizations with intelligent technology and talented professionals to help them reach their full potential....
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CRM Technical Specialist
2 days ago
Bengaluru, Karnataka, India Hr-central Full timeThe CRM team is responsible for communications across email, mobile push and web push channels. We focus on our existing customers and manage our interactions and touchpoints to ensure that we optimise revenue generation, drive traffic to the website and app, and extend the active customer lifecycle. We also work closely with the Marketing and Product teams...