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Platform Specialist

3 months ago

Gurgaon, India REA Full time

Platform Specialist - HubSpot
About REA Group
In 1995, in a garage in Melbourne, Australia, REA Group was born from a simple question: Can we change the way the world experiences property?
Could we? Yes. Are we done? Never.
Fast forward 30 years, REA Group is a market leader in online real estate in three continents and continuing to grow rapidly across the globe. The secret to our growth is staying true to that day one mindset; the hunger to innovate, the ambition to change the world, and the curiosity to reimagine the future.
Our new Tech Center in Cyber City is dedicated to accelerating REA Groups global technology delivery through relentless innovation. Were looking for the best technologists, inventors and leaders in India to join us on this exciting new journey.
If youre excited by the prospect of creating something magical from scratch, then read on.
What the role is all about:
We are seeking a Platform Specialist - HubSpot (3-5 years experience) to join our Financial Services team at REA Cyber City.
Financial Services sits at the unique juncture of REA Groups vast consumer audience on realestate.com.au, the nationally recognised Mortgage Choice brand, and the unparalleled property data and insights offered by PropTrack. We are working to bring these elements together to deliver true innovation in how Australians find and finance property.
You will work with cutting-edge technologies alongside talented individuals from diverse backgrounds, fostering a dynamic and collaborative environment. You will follow agile software development practices such as test-driven development, continuous delivery, and pair programming. You will form a part of a small cross-functional team and will make a contribution to the success of the teams mission.
As a Platform Specialist - HubSpot you will be responsible for designing, implementing, and maintaining HubSpot CRM, custom objects, workflows, and automations in a collaborative team. You will follow agile software development practices such as test-driven development and continuous delivery.
While no two days are likely to be the same, your typical responsibilities will include:

  • Implement and maintain HubSpot CRM working closely with HubSpot team to ensure workflows, automations and configurations are in place as intended.
  • Collaborate closely with stakeholders to gather requirements and feedback, review in accordance to designed solutions and troubleshoot HubSpot issues.
  • Configure and optimize HubSpot features such as custom objects, forecasting tools, and admin-related functionalities.
  • Continuously monitor and optimize HubSpot performance, troubleshoot issues, and implement solutions for scalability and reliability.
  • Stay updated with HubSpot platform updates, new features, and industry trends to leverage them in enhancing our CRM solutions

Who we are looking for:

  • 3-5 years of experience in implementing and administering HubSpot CRM, using HubSpot CMS Hub, and with a strong focus on custom objects, workflows, and automations.
  • Bachelors degree in Computer Science, Engineering, Business Administration, or a related field; or equivalent practical experience.
  • HubSpot certification (e.g., HubSpot Certified Administrator) is desirable.
  • Demonstrated ability to work with cross-functional teams and stakeholders to deliver effective CRM solutions that meet business needs.
  • Knowledge of cost management, and the various functionalities and limitations within HubSpot across Professional and Enterprise platform platforms and other add-ons
  • Experience in integrating third-party applications and APIs with HubSpot CRM.
  • Excellent communication skills and the ability to articulate technical concepts to non-technical stakeholders.
  • Strong problem-solving skills and a proactive approach to identifying and resolving issues.
  • Experience with Agile methodologies and project management tools (e.g., JIRA).
  • Familiarity with marketing automation tools and practices.

What we offer:

  • A hybrid and flexible approach to working.
  • Transport options to help you get to and from work, including home pick-up and drop-off.
  • Meals provided on site in our office.
  • Flexible leave options including parental leave, family care leave and celebration leave.
  • Insurances for you and your immediate family members.
  • Programs to support mental, emotional, financial and physical health & wellbeing.
  • Continuous learning and development opportunities to further your technical expertise.

The values we live by:

  • Our values are at the core of how we operate, treat each other, and make decisions. We believe that how we work is equally important as what we do to achieve our goals. This commitment is at the heart of everything we do, from the way we interact with colleagues to the way we serve our customers and communities.

Our commitment to Diversity, Equity, and Inclusion:

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking - be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.

REA Group in India:

You might already recognise our logo. The REA brand does have an existing presence in India. In fact, we set up our new tech hub in Gurugram to be their neighbours
REA Group holds a controlling interest in REA India Pte. Ltd., operator of established brands Housing.com, Makaan.com and PropTiger.com, three of the countrys leading digital property marketplaces.
Through our close connection to REA India, weve seen first-hand the incredible talent the country has to offer, and the huge opportunity to expand our global workforce. Our Cyber City Tech Center is an extension of REA Group; a satellite office working directly with our Australia HQ on local projects and tech delivery.
All our brands, across the globe, connect regularly, learn from each other and collaborate on shared value initiatives.