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Supervisor, Application Integrations

4 months ago

Hyderabad, India RSM Delivery Center Private Limited (India) Full time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Supervisor - Application Integrations

The Supervisor - Application Integrations is a client-facing role focusing on integrating packaged application software and services. You will work closely with Project Managers in conducting multiple client projects ranging from consulting services and technology support to full implementation. The successful candidate must demonstrate willingness to go the extra mile for the team's success. They will be a problem solver, creative thinker, fast learner, be detail-oriented, and interested in learning their clients' business.

Responsibilities:

  • Work with ERP and CRM design teams in the US to understand, support, and review business requirements for integrated systems
  • Assist clients, consultants and developers in the design and implementation of integrations between package software solutions.
  • Manage development efforts and report status updates, using the systems and following the established processes
  • Maintain a high level of ownership and see assignments through to completion based on agreed upon deadlines
  • Understand functional and technical requirements
  • Create time estimates for development
  • Perform unit testing/QA of development to ensure the business requirements are being met as requested
  • Perform solution and/or code reviews when applicable ensuring best practices are being met
  • Serve as a mentor and trainer to others, primarily in technical aspects
  • Assist with data architecture, data conversion and system performance improvement

Basic Qualifications:

  • Bachelor's degree in Computer Science, Systems Engineering, or related field
  • Ability to interface with clients to understand their current business and accounting processes
  • Experience on multiple successful implementations of ERP and/or CRM systems
  • Solid understanding of software development principles

Preferred Qualifications:

  • Experience working with Boomi, Mulesoft, SSIS, Boomi, or other integration platforms
  • Ability to learn new business processes or applications very quickly
  • Knowledge of technical developments and trends in application analysis, design, and development
  • Knowledge of technical and business writing
  • Knowledge of Microsoft Dynamics, NetSuite, Salesforce, and/or Intacct are a plus
  • Ability to express ideas clearly, concisely in understandable form, both orally and in writing
  • Ability to establish and maintain effective working relationships
  • Strong organizational and communication skills
  • Experience building API's using REST or SOAP

You want your next step to be the right one. You’ve worked hard to get where you are today. And now you’re ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you’ll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM. Experience the power of being understood.