Software Product Consultant
1 week ago
By building trust, demonstrating value, and maximizing business efficiency, you will play a pivotal role in customer satisfaction, referrals, and revenue growth.
Key Responsibilities: Product Implementation & Delivery: Ensure 4.5-star rating from customers for every product delivery.
Maintain 4.5-star rating in internal product delivery audits.
Product Simplification & Innovation: Contribute 3-5 process improvements or feature enhancement ideas per quarter.
Conduct competitive intelligence studies (one per month) to strengthen product positioning.
Marketing & Customer Engagement: Drive social media reviews for every successful product delivery.
Gather customer testimonials to boost brand credibility and marketing efforts.
Sales & Business Growth: Support pre-sales demos, POC implementations, and upselling/cross-selling activities.
Help generate 1-2 times your salary in revenue through effective consulting and customer engagement.
Collaboration & Learning: Work closely with Business Consultants and Sales Leads to ensure customer satisfaction.
Assist in developing internal training courses and certifications to upskill the team.
Who You Are (Ideal Candidate) Customer-Centric: You understand customer pain points and provide tailored solutions. Strategic Thinker: You analyze customer decision-making and help increase their operational efficiency. Organized & Proactive: You plan daily tasks, track progress, and honestly document learnings. Flexible & Adaptable: You can handle small retailers, mid-sized businesses, and corporate clients alike. Tech-Savvy & Data-Oriented: You follow CRM best practices to track leads, prospects, and customer interactions. Strong Communicator: You share insights, success stories, and learnings within the team and beyond. Trust Builder: You establish long-term relationships with customers and ensure seamless post-implementation support.
Who Won't Fit In? If you prefer working alone rather than collaborating as a team. If you think customer engagement ends after implementation. If you resist continuous feedback and improvement. If you focus on blaming others instead of finding solutions. If you avoid raising concerns or challenges with seniors. If you find daily standups, reviews, and planning overwhelming. If you only want a 9-to-5 job without growth opportunities.
Interested? Send your CV to: aadhi.nandhini@cloudtechnologiesltd.co.uk Know someone who fits this role? Share this post & help them grow their career#Hiring #Software Consulting #Product Implementation #Retail Solutions #Career Growth #Job Opening
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