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Product Delivery Expert
2 weeks ago
About the Job:
We are seeking a highly skilled Software Product Consultant to join our team at Cloud Technologies Ltd. As a key member of our team, you will be responsible for delivering high-quality product implementations that meet and exceed customer expectations.
Key Responsibilities:
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Develop and execute product implementation plans that align with customer needs and company goals.
Work closely with cross-functional teams to identify opportunities for process improvements and implement changes that drive innovation and simplify product usage.
Build and maintain strong relationships with customers through regular communication, issue resolution, and post-implementation support.
Assist in generating revenue and growing the business by supporting pre-sales demos, POC implementations, and upselling/cross-selling activities.
Contribute to the development of internal training courses and certifications to upskill the team and improve overall performance.
Requirements:
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Bachelor's degree in Computer Science, Information Technology, or related field.
Minimum 2 years of experience in software product implementation, sales, or customer-facing roles.
Strong understanding of CRM software and ability to follow best practices.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
