General Manager Operations

6 days ago


Pune, Maharashtra, India PharmaACE Full time
Pharma ACE is a growing Global Healthcare Consulting Firm, headquartered in Princeton, New Jersey.

Our expert teams of Business Analysts, based across the US, Canada, Europe, and India, provide Analytics and Business Solutions using our worldwide delivery models for a wide range of clients.

Our clients include established, multinational Bio Pharma leaders and innovators, as well as entrepreneurial firms on the cutting edge of science.

We have deep expertise in Forecasting, Business Analytics, Competitive Intelligence, Sales Analytics, and the Analytics Centre of Excellence Model.

Our wealth of therapeutic area experience cuts across Oncology, Immuno- science, CNS, CV-Met, and Rare Diseases.

We support our clients' needs in Primary Care, Specialty Care, and Hospital business units, and we have managed portfolios in the Biologics space, Branded Pharmaceuticals, Generics, APIs, Diagnostics, and Packaging & Delivery Systems.

Introduction to the Role: The designation being offered is General Manager.

The role based out of our Pune headquarters overseeing the day-to-day operations of Pharma ACE, ensuring efficient execution of processes, maintaining high quality standards, optimizing resource allocation, and aligning operations with the overall strategic goals.

This role would work closely with the Leadership Team and drive the Operational Excellence in India (across its BUs') and our Global locations.

Key Responsibility Areas (KRAs) for a General Manager, Operations: Develop and implement operational strategies for Pharma ACE, including setting performance metrics, identifying improvement areas, and aligning operations with business objectives.

Lead continuous improvement initiatives to streamline processes, reduce costs, and enhance efficiency across Pharma ACE.

Manage resource allocation to optimize operations and maximize productivity.

Oversee multiple teams including but not limited to Facilities, Legal, Operations and Project Management Office Collaborate with various stakeholders across different practices and other Pharma ACE locations to ensure smooth operations and alignment with business needs.

Implement and maintain quality standards across all operations, ensuring adherence to compliance regulations and customer requirements such as ISO etc.

Lead and manage our sustainability goals aligned to our SBTi commitments and ensure our metrics are as per our client requirements and more.

Qualification Required: MBA with Operations specialization or an equivalent Experience in Operations12+ years of extensive experience in various operational management roles, of which at least 5 or more should be in managing a cost center or working in an offshore/onshore set-up.

Proven track record of leading and managing cross-functional teams.

Skills and Competencies needed for the role: Strong leadership and communication skills.

Proven experience in operational management and process improvement.

Analytical skills to interpret data and make informed decisions.

Project management expertise to manage complex initiatives.

Ability to collaborate effectively with cross-functional teams.

Knowledge of industry best practices and regulatory compliance.

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