Program Manager
2 weeks ago
Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and accessible to everyone, and has emerged as a community celebrating the joy of fitness.
The brand today offers a range of fitness services ranging from group workouts, gyms and personalized fitness solutions, as well as an expansive selection of quality fitness products for the everyday athlete.
The company's vision is to empower everyone towards an active and healthier lifestyle through innovative fitness solutions, enabled by technology.
Role Details: The Associate Program Manager will be essential in managing multiple small, medium and long term projects for the organization.
This role will require the individual to be experienced in project planning, tracking, managing delays and exceptions, resolving issues and initiating appropriate corrective action, coordinating cross functional expectations and communicating with stakeholders throughout the implementation of projects to consistently drive improvements within Cult's fitness centers encompassing roles such as trainers, center managers, and housekeeping at the center level, as well as their respective monitoring and support functions at the central level such as Facilities, Finance, IT assets, Control tower, Customer Support and Technology.
The end goal is to efficiently plan and successfully deploy all projects undertaken meeting the success criteria while meeting the delivery timelines and cost targets.
These projects would have a direct impact on one or more of revenue, customer experience and cost for the company.
Key metrics the owner is responsible for includes : Project timeline adherence (actual delivery timeline vs planned timeline)Cost target adherence (actual budget vs planned budget)Quality standards (measured through customer feedback)Scale-up achieved (actual vs planned)Wastage of resources This role will be responsible for : Project planning - cost and timeline projections Project tracking till closure meeting the success criteria Scaling up of the project to all planned centers Enabling procurement and managing/coordinating inventory throughout the project among stakeholders Coordinating with cross-functional stakeholders to unblock project bottlenecks Manage exceptions and timely communication about deterrents The role would cover all 1 P, 2 P, 3 P and centers across gyms, group workouts and sports Pan India.
Core Skills: Core skills for the role include: Planning and execution within constraints Influencing skills and stakeholder management Strong problem-solving skills and data orientation Close attention to detail, highly observant Effective deployment and monitoring Process simplification mindset Looking for high energy candidates with a 'will do' mindset having 2 to 4 years of experience in a project / program management role with minimum 1 year in cross functional execution; preferably from retail or e-commerce backgrounds.
Good to have - Data / Analytics capabilities
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