Front Desk Receptionist

4 weeks ago

Ahmedabad, Gujarat, India HarshNad International Pvt. Ltd. Full time
Job Title: Receptionist cum Telecaller Salary Range: ₹15,000–₹25,000/month Educational Qualification: Minimum 12th pass, preferred graduate.

Experience: 2+ years in the service-based industry, preferably with telecalling experience.

Key Responsibilities: Reception Duties:     1.  Client Greeting and Handling:       
• Greet visitors and clients warmly.       
• Direct them to the relevant department or staff member.     2.  Call Management:       
• Handle incoming calls and transfer to appropriate departments.       
• Maintain a professional tone and resolve general inquiries.     3.  Scheduling and Coordination:       
• Manage meeting room bookings and schedules.       
• Coordinate with the HR or management for interviews or client meetings.     4.  Record Maintenance:       
• Maintain a visitor logbook and monitor office entries.       
• Update and manage records of inquiries and feedback.

Telecalling Duties:     1.  Lead Follow-Ups:       
• Call prospective leads, explain services, and schedule appointments.       
• Follow up with clients and ensure a seamless onboarding experience.     2.  Sales Assistance:       
• Pitch basic services to interested clients when the sales team is unavailable.     3.  Data Management:       
• Update CRM with call logs, feedback, and lead status.

Key Qualities Required:  
•      Fluent in English, Hindi, and Gujarati.  
•      Strong communication and interpersonal skills.  
•      Ability to multitask (reception and telecalling).  
•      Professional appearance and demeanor.  
•      Proficiency in MS Office and basic CRM software.  
•      A proactive attitude to engage with clients and staff. Next Step (Mandatory): Complete this Pre-Screen Test within 48 hours: https://forms.gle/8 ZSeiq4 HJCmitnha8 Applications without this test will not be considered.

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