Cisco Thousannd Eyes Engineer

4 weeks ago

Bengaluru, Karnataka, India Global Infovision Private Limited Full time
Job Role: Cisco Thousand Eyes Engineer Job Type: Full Time Job Location: Bengaluru (Work From Office) Experience: 5-7 Years Description We are seeking a skilled and motivated Cisco Thousand Eyes Engineer.
The candidate will be responsible for deploying, configuring, and managing Cisco Thousand Eyes solutions to ensure optimal network performance, visibility, and reliability.
This role demands a proactive individual who can troubleshoot complex network scenarios and provide insights into network health and user experience.
Key Responsibilities: 1.
Deployment and Configuration: - Install and configure Cisco Thousand Eyes agents across the network, ensuring comprehensive coverage and efficient performance.
- Set up and optimize Thousand Eyes tests, including network path trace, DNS server, server, page load, and Voice over IP (Vo IP) tests.
2.
Network Monitoring and Analysis: - Continuously monitor network performance and application delivery through Cisco Thousand Eyes dashboards and reports.
- Analyze data collected from Thousand Eyes to identify trends, anomalies, and potential areas of risk in the network.
3.
Troubleshooting and Problem Resolution: - Investigate network issues identified through Thousand Eyes insights and collaborate with cross-functional teams to resolve them.
- Serve as a subject matter expert for Thousand Eyes, providing guidance and support to network engineers and IT staff.
4.
Optimization and Maintenance: - Ensure that Thousand Eyes agents are updated and functioning optimally by performing regular checks and maintenance tasks.
- Recommend and implement strategies to enhance network reliability and performance based on Thousand Eyes findings.
5.
Reporting and Documentation: - Generate detailed reports and visualizations on network performance and user experience for stakeholders.
- Document policies, procedures, and guidelines related to the use and management of Cisco Thousand Eyes.
6.
Continuous Improvement: - Stay updated on the latest features and updates from Cisco Thousand Eyes.
- Evaluate and implement new network monitoring technologies as needed to enhance the organization's monitoring capabilities.
Qualifications and Experience: - Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of 5 years of experience in network monitoring, with a focus on using Cisco Thousand Eyes.
- Strong understanding of network protocols, architecture, and telecommunications systems.
- Proficiency in configuring and analyzing Thousand Eyes tests and data.
- Experience in troubleshooting network performance issues and using analytical tools to derive insights.
Skills and Competencies: - Excellent problem-solving skills with a keen attention to detail.
- Strong communication and interpersonal skills to effectively collaborate with IT teams and stakeholders.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Familiarity with other network monitoring tools and technologies is a plus.

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