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Cisco Thousannd Eyes Engineer
4 weeks ago
Job Role: Cisco Thousand Eyes Engineer
Job Type: Full Time
Job Location: Bengaluru (Work From Office)
Experience: 5-7 Years
Description
We are seeking a skilled and motivated Cisco ThousandEyes Engineer. The candidate will be responsible for deploying, configuring, and managing Cisco ThousandEyes solutions to ensure optimal network performance, visibility, and reliability. This role demands a proactive individual who can troubleshoot complex network scenarios and provide insights into network health and user experience.
Key Responsibilities:
1. Deployment and Configuration:
- Install and configure Cisco ThousandEyes agents across the network, ensuring comprehensive coverage and efficient performance.
- Set up and optimize ThousandEyes tests, including network path trace, DNS server, HTTP server, page load, and Voice over IP (VoIP) tests.
2. Network Monitoring and Analysis:
- Continuously monitor network performance and application delivery through Cisco ThousandEyes dashboards and reports.
- Analyze data collected from ThousandEyes to identify trends, anomalies, and potential areas of risk in the network.
3. Troubleshooting and Problem Resolution:
- Investigate network issues identified through ThousandEyes insights and collaborate with cross-functional teams to resolve them.
- Serve as a subject matter expert for ThousandEyes, providing guidance and support to network engineers and IT staff.
4. Optimization and Maintenance:
- Ensure that ThousandEyes agents are updated and functioning optimally by performing regular checks and maintenance tasks.
- Recommend and implement strategies to enhance network reliability and performance based on ThousandEyes findings.
5. Reporting and Documentation:
- Generate detailed reports and visualizations on network performance and user experience for stakeholders.
- Document policies, procedures, and guidelines related to the use and management of Cisco ThousandEyes.
6. Continuous Improvement:
- Stay updated on the latest features and updates from Cisco ThousandEyes.
- Evaluate and implement new network monitoring technologies as needed to enhance the organization's monitoring capabilities.
Qualifications and Experience:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of 5 years of experience in network monitoring, with a focus on using Cisco ThousandEyes.
- Strong understanding of network protocols, architecture, and telecommunications systems.
- Proficiency in configuring and analyzing ThousandEyes tests and data.
- Experience in troubleshooting network performance issues and using analytical tools to derive insights.
Skills and Competencies:
- Excellent problem-solving skills with a keen attention to detail.
- Strong communication and interpersonal skills to effectively collaborate with IT teams and stakeholders.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Familiarity with other network monitoring tools and technologies is a plus.
