Senior It Infra Monitoring Engineer

3 weeks ago


Anantapur, Andhra Pradesh, India Shift Ahead Technologies Pvt. Ltd. Full time

Shift Ahead Technologies based in Pune, requires efficient and competent Monitoring Engineers with the following skill sets and experience for our US client operationsIMMEDIATE JOINING REQUIRED2-5 yrs of similar likewise experience with good confident communication skillsShould be alert to Monitor, acknowledge and alert customer proactively throughout the shift in a 24x7 environmentMust be able to communicate in English (US) with Client, ISPs and Vendors for troubleshooting.Should be well versed with Jira ticketing tool for raising the cases to notify the alerts to onsite teamShould be able to setup Alert in Datadog, Pagerduty, Meraki and monitor the Whole Network environment including all the Network and Peripheral devices like WAN, APs, Routers and SwitchesShould have extensive experience in Integration and Setup up of Datadog agent in QNAP NAS, Print server Host and VM (Linux and Windows based) devices using Datadog agentsShould have the extensive knowledge about Datadog and its collector, forwarder, apm agent and datadog.yaml files setupShould have Knowledge in Setting up On/Off call Shift Setup with Escalation Policy adjustment in Pager DutyShould have relevant Handson experience in Pagerduty setup with Datadog and Meraki DashboardNotice period and salary expectations, need early committed joining by 1st week September 2025THIS IS NOT A DEVOPS ROLEConfident & suitable candidates (with the relevant experience (ONLY) may apply or email us at careers@shiftahead.org



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