Service Desk Solutions

1 month ago


hyderabad, India Anicalls (Pty) Ltd Full time
• 1+ years experience in a helpdesk environment, specifically Tier l Help Desk
• 1+ years experience providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• 1+ years experience responding to and triage queries via email and over the phone
• Enable and troubleshoot user accounts in multiple technical environments
• Reset user password and provide BitLocker key recovery
• Remotely install software and troubleshoot hardware and software issues
• Provision user accounts; provide access to share drives, distribution lists, and group mailboxes
• Update Tickets in Remedy with information from both end-users, other support teams, and
  • Quality Coach

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    Hyderabad, India Unisys Full time

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  • Service Desk Analyst

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    Hyderabad, India Wipro Full time

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  • Hyderabad, India ProArch Full time

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  • hyderabad, India Genpact Full time

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  • Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • Hyderabad, India ProArch Full time

    We are looking for an IT Service Desk Engineer to join our team and provide excellent technical support to our internal and external customers. You will be responsible for resolving a variety of IT issues, ranging from hardware and software problems, network and security issues, cloud and backup solutions, and user support and training. You will also be...


  • hyderabad, India ProArch Full time

    We are looking for an IT Service Desk Engineer to join our team and provide excellent technical support to our internal and external customers. You will be responsible for resolving a variety of IT issues, ranging from hardware and software problems, network and security issues, cloud and backup solutions, and user support and training. You will also be...


  • hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...


  • Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


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  • hyderabad, India Diebold Nixdorf Full time

    Provides leadership and oversight to the Level 2 Service Desk Support group. Provides assistance to customers, addressing trouble tickets and related calls, emails and chat requests. Assists customers in placing orders and provides information about order status, changes and returns. Addresses customer generated questions, comments or complaints about DN...


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  • Hyderabad, Telangana, India Diebold Nixdorf Full time

    Provides leadership and oversight to the Service Desk Support group. Provides assistance to customers, addressing trouble tickets and related calls, emails and chat requests. Assists customers in placing orders and provides information about order status, changes and returns. Addresses customer generated questions, comments or complaints about DN products...


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  • Process Associate

    6 days ago


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  • Hyderabad, India Milestone Technologies, Inc. Full time

    **Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for...


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  • hyderabad, India Ivy comptech Full time

    About The Role Job title: Retail Service Desk Senior Manager Location: Hyderabad, India Function: Operations Reports to: Head of Retail Support No. of direct reports: 4 No. of non-direct reports: 28 Budgetary responsibility: NGR/P&L: Purpose of role We’re Entain. Powered by our very own technology and...