Global Process Improvement Manager

3 weeks ago

Bengaluru, India NCR Corporation Full time
About NCR

VOYIXNCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.The Global Process Improvement Manager is responsible for the overall effectiveness of processes in record to report functional area of the controllership. Primary processes responsibilities include, but are not limited to, General ledger, Revenue, Inventory, Warranty, reconciliation, month end close and other special projects.Position Summary and Key Areas of ResponsibilitiesDefines, documents, and regularly reviews operating procedures, policies, and schedules to ensure proper recordation of results in RTR areas.Manages quality and SLA compliance of services performed by Client resources.Manages SOX documentations and acts as point of contact for SOX testing.Coordinates with IT to ensure projects impacting RTR functions are successfully tested and implemented.Coordinates development and use of corporate reporting within areas of responsibilityCoordinates with internal and external auditors for all requests within managed processesWorks with Controllers, Finance, and other teams to ensure business processes are followed.Identifies Continuous Improvement opportunities to improve accounting controls, increase efficiency and reduce costs.

Key Performance MetricsNumber and quality of improvements in metrics associated with RTR process.Timely resolution to issues and closing periods.Contributions to implement new projects to improve efficiency and reduce cost.Defining new internal controls and refining existing controls for system and process changes.Automating manual process through robotic process automation or through IT initiatives.Improvements to the quality of accounts reconciliations.

Basic QualificationsUndergraduate degree in Finance, Accounting or MIS required.Strong problem solving and analytical skills.Strong sense of accountability for results.3-5 years of experience in audit, controllership, functional business analysis or related rolesAbility to work effectively with cross-functional teams to drive resolution to issues and drive process improvement.Knowledge of Basic Accounting and Revenue recognition principles is required.Oracle EBS /Oracle Cloud Financials and Zuro revenue experience highly desired.Business Analysis or Superuser level for General Ledger, Receivables, Payables, Inventory, is required.Experience with Tableau, Azur Data Lake, SmartView and SQL highly desired desired.Offers of employment are conditional upon passage of screening criteria applicable to the job

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