Current jobs related to Product Support Specialist - Trivandrum - CareStack™ - Dental Practice Management
-
Technical Product Support Lead
1 month ago
Trivandrum, India myFitApp Full timeThe Technical Support Lead is responsible for overseeing the daily operations of the technical support team while actively participating as a team member. This role requires a combination of technical expertise, strong leadership skills, and a customer-centric approach. The ideal candidate will be able to effectively manage a team, resolve complex technical...
-
Security Specialist
4 weeks ago
Trivandrum, India KniTT Full timeJob Title:Security Assessments & SOC Specialist - Vulnerability Assessment & Penetration TestingPosition Summary:Highly skilled Security Assessments & SOC specialist with a focus on Vulnerability Assessment (VA) and Penetration Testing (PT). He is responsible for managing and executing security assessments to identify and mitigate risks across the customer...
-
Presales Specialist
2 weeks ago
Trivandrum, India Wybe Technologies Full timeCompany DescriptionWybe Technologies is a leading HCM implementation specialist, serving a diverse client base across India and the Middle East. We pride ourselves on delivering top-notch Human Capital Management (HCM) solutions that empower organizations to optimize their workforce management and streamline HR processes.In addition to HCM, Wybe Technologies...
-
Presales Specialist
2 weeks ago
Trivandrum, India Wybe Technologies Full timeCompany DescriptionWybe Technologies is a leading HCM implementation specialist, serving a diverse client base across India and the Middle East. We pride ourselves on delivering top-notch Human Capital Management (HCM) solutions that empower organizations to optimize their workforce management and streamline HR processes.In addition to HCM, Wybe Technologies...
-
Presales Specialist
2 weeks ago
Trivandrum, India Wybe Technologies Full timeCompany Description Wybe Technologies is a leading HCM implementation specialist, serving a diverse client base across India and the Middle East. We pride ourselves on delivering top-notch Human Capital Management (HCM) solutions that empower organizations to optimize their workforce management and streamline HR processes. In addition to HCM, Wybe...
-
Assistant Manager – Product Management
3 months ago
Trivandrum, India Guidehouse Full timeJob Family:Product Management (India)Travel Required:Up to 10%Clearance Required:NoneWhat You Will Do:Strategize with engineering teams to aligned product capabilities with business goalsManage the lifecycle of infrastructure products from, intake to deploymentPrioritize product features and allocate resources, focusing on the enhancement of developer tools...
-
Software Technical Specialist
1 week ago
Trivandrum, India Visteon Corporation Full timeDescriptionAt Visteon, the work we do is both relevant and recognized—not just by our organization, but by our peers, by industry-leading brands, and by millions of drivers around the world.That’s YOUR work.And, as atruly global technology leader in the mobility space,focused on buildingcross-functionalANDcross-culturalteams, we connect you with people...
-
Fullstack Developer
3 months ago
Trivandrum, India CareStack™ - Dental Practice Management Full timeCompany OverviewCareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO with hundreds of locations.The company was founded in 2015 and the commercial launch was done in early 2018. Since...
-
Presales Specialist
1 week ago
Trivandrum, India Wybe Technologies Full timeAbout UsWybe Technologies is a leading Digital Transformation organization with offices in India, UAE, and the UK. We specialize in Human Capital Management Systems (HCM) across the Middle East, empowering organizations to optimize workforce management and streamline HR processes. In addition to HCM, we offer opportunities in exciting fields like...
-
Fullstack Developer
3 months ago
Trivandrum, India CareStack™ - Dental Practice Management Full timeCompany Overview CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO with hundreds of locations.The company was founded in 2015 and the commercial launch was done in early 2018. Since...
-
Fullstack Developer
2 weeks ago
Trivandrum, India CareStack™ - Dental Practice Management Full timeCompany OverviewCareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO with hundreds of locations.The company was founded in 2015 and the commercial launch was done in early 2018. Since...
-
Fullstack Developer
2 weeks ago
Trivandrum, India CareStack™ - Dental Practice Management Full timeCompany OverviewCareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO with hundreds of locations.The company was founded in 2015 and the commercial launch was done in early 2018. Since...
-
Fullstack Developer
2 weeks ago
Trivandrum, India CareStack™ - Dental Practice Management Full timeCompany OverviewCareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO with hundreds of locations.The company was founded in 2015 and the commercial launch was done in early 2018. Since...
-
Presales Specialist
2 weeks ago
Trivandrum, India Wybe Technologies Full timeAbout Us Wybe Technologies is a leading Digital Transformation organization with offices in India, UAE, and the UK. We specialize in Human Capital Management Systems (HCM) across the Middle East, empowering organizations to optimize workforce management and streamline HR processes. In addition to HCM, we offer opportunities in exciting fields like...
-
Presales Specialist
2 weeks ago
Trivandrum, India Wybe Technologies Full timeAbout Us Wybe Technologies is a leading Digital Transformation organization with offices in India, UAE, and the UK. We specialize in Human Capital Management Systems (HCM) across the Middle East, empowering organizations to optimize workforce management and streamline HR processes. In addition to HCM, we offer opportunities in exciting fields like...
-
Fullstack Developer
2 weeks ago
Trivandrum, India CareStack™ - Dental Practice Management Full timeCompany Overview CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO with hundreds of locations. The company was founded in 2015 and the commercial launch was done in early 2018. Since...
-
Open Text- VIM(Vendor Invoice Management)
2 days ago
Trivandrum, India Avensys Consulting Full timeAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across...
-
Fusion HCM Functional Consultants
2 months ago
Trivandrum, India Oracle Full timeOracle GSC is hiring for HCM Fusion Functional Consultant/Leads/Architects with 4 years+ work experienceJob locations - PAN India (Bangalore, Mumbai, Pune, Hyderabad, Chennai, Noida, Kolkata, Gandhinagar, Trivandrum)Do you have a finger on the pulse of cloud technology? Are you an analytical problem solver looking for an exciting new challenge? If you have...
-
Telesales Representative
7 days ago
Trivandrum, India Lifology | Designing lives Full timeLifology, a Guinness World Record-winning career guidance organization, is offering an incredible opportunity for20-30 motivated internsto join our telesales teamin-office . If you're eager to kickstart your career in sales, we want to hear from you!What You’ll Be Doing:Contacting potential or existing customers to inform them about our products or...
-
Telesales Representative
7 days ago
Trivandrum, India Lifology | Designing lives Full timeLifology, a Guinness World Record-winning career guidance organization, is offering an incredible opportunity for 20-30 motivated interns to join our telesales team in-office . If you're eager to kickstart your career in sales, we want to hear from you!What You’ll Be Doing:Contacting potential or existing customers to inform them about our products...
Product Support Specialist
5 months ago
About Us
Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry.CareStack™ is a venture funded by the same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises.We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact.
Responsibilities
Be a specialist in the enterprise software of CareStack and the Business - US Dentistry - to be able to support external stakeholders of the software platform.Respond to customer queries in a timely and accurate way, via phone, email, or chatIdentify customer needs and help customers use specific featuresAnalyse and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with the team.Share feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share with our Product, Sales and Marketing teamShould be ready to work in US shift timing
Skills and Qualifications
Graduates in any discipline with excellent verbal and written communication skillsExperience as a First line Technical/Product Support Specialist or similar roleGood analytical, problem-solving and system thinking abilityFamiliar with healthcare Industry will be a plusExperience using help desk software and remote support toolsSystem knowledge of Enterprise ERP and CRM applicationsSelf-starter and a good team player with the ability to multitask in a high-pressure, fast-paced environment
LocationTrivandrum
