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Travel Advisor

3 months ago

nagpur, India Tejasva Industries Full time

Company Overview


King Hills Travels an Indian travel company excels in domestic & international tour packages, corporate MICE travel and inbound travel.

King Hills Travels provides you group tour packages, customized tour packages, standard tour packages, couple/honeymoon tour packages at very cheap and affordable cost.

Company Website:

Role :Travel Advisor

Reports to Branch Manager..


Job Overview


We are looking for a Travel Advisor to join our team at Tejasva Industries. As a Travel Advisor, you will be responsible for assisting customers with their travel arrangements and providing exceptional customer service. This is a full-time position based in Nagpur, Maharashtra, India. The ideal candidate for this role is a fresher with less than 1 year of experience.


Qualifications and Skills


  • Bachelor's degree in Hospitality, Tourism, or a related field
  • Excellent communication and interpersonal skills
  • Strong knowledge of travel destinations, airlines, and hotels
  • Ability to multitask and work under pressure
  • Detail-oriented and highly organized
  • Customer-oriented mindset with a passion for providing exceptional service
  • Proficient in using travel booking software and tools
  • Ability to work independently and as part of a team
  • Flexible schedule and willingness to work on weekends or holidays as required
  • Fluency in English and local languages


Roles and Responsibilities


  • Assist customers with their travel inquiries and provide accurate information about destinations, flights, hotels, and other travel-related services
  • Book and confirm travel arrangements for customers, including flights, hotels, car rentals, and tours
  • Provide excellent customer service by addressing customer concerns, resolving issues, and ensuring customer satisfaction
  • Offer personalized travel advice to customers based on their preferences, budget, and travel needs
  • Stay updated with the latest travel trends, airline policies, and travel restrictions
  • Handle customer complaints and provide appropriate solutions in a timely manner
  • Process payments and maintain accurate records of transactions
  • Collaborate with team members to meet sales targets and provide support when needed
  • Maintain a high level of professionalism and adhere to company policies and guidelines
  • Upsell travel-related products and services to generate additional revenue