Voice Engineer

1 month ago


Bengaluru, India Yellow.ai Full time
ABOUT US

Headquartered in San Mateo, Yellow.ai is a global leader in Conversational AI, delivering autonomous, human-like experiences for customers and employees to accelerate enterprise growth. We believe that memorable conversations are at the heart of every meaningful brand engagement. Over 1100 enterprises, including Sony, Domino's, Hyundai, Sephora, Waste Connections, Ferrellgas, and Randstad, trust our generative AI-powered, no-code Dynamic Automation Platform (DAP). DAPʼs proprietary multi-LLM AI engine, DynamicNLP™, empowers us to handle 2Bn conversations every quarter across 35+ channels in 135+ languages.

We're passionate about delivering conversational experiences via our Dynamic AI agents that help enterprises achieve higher customer satisfaction and employee engagement. We were recently recognized as a Challenger in the 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms and have raised more than $102M from blue-chip investors with offices across six countries.

Role and responsibilitiesAs part of a cross-functional team, you will be responsible to design and develop Yellow's Voice platform.Collaborate with Developers, QA Engineers, Product Managers and Technical Leaders on new product specification/enhancements and execute the feature roadmap.Articulate complex problems, communicate viable architecture and design approach in a clear and concise manner.Thrive in a collaborative team environment and work with ambiguous product requirements.Evaluate opensource technologies, development stack and strive for new learning, continued growth by applying industry best practices and processes.

External Skills And Expertise

3-7 years of experience in designing and developing high performance and resilient voice streaming applications using golang.Demonstrated history of building complex, high-performance, multi-threaded applications in modern nodejs, C++ and C/Golang.Hands on experience of using git / bitbucket and CI/CD pipelines.Experience in algorithms, data structures and computational complexity, coupled with solid problem solving and debugging skills.Good knowledge of Linux with proven expertise in network and system performance optimisations(including docker, containers and virtualisation technologies, swarm or k8s).Solid understanding of SIP, RTP, VoIP, real-time media and networking fundamentals. (Voice Domain)Prior experience working with Kamailio, FreeSWITCH, RTPEngine or Asterisk will be a plus. (Voice Domain)


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