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Program Lead

4 months ago

Bangalore, India Job Seeks 4U Consultancy Services Full time

Job Description :


Purpose of Role :


Manages end to end transformation program for a small to medium clients and/ or lead group of projects for a large-scale client transformation program.


Meet the success parameters of clients and Infosys. Collaboration with cross functional project delivery teams to ensure seamless execution.


Key Responsibilities (High-level, not exhaustive) :


- Manage end-to-end transformation program for one or more clients, and/ or lead group of projects for a large-scale client transformation program.


- Collaborate with cross-functional project delivery teams to ensure seamless execution.


- Meet the success parameters of clients and Infosys.


- Client Relationship Management Establish, build and strengthen client relationships.


- Conduct/contribute to workshops with client, ecosystem partners and Infosys stakeholders to define business case, leadership alignment, client sponsor identification, scope modifications,

contractual changes & program charter alignment.


- Participate in account and program reviews


- Develop and carry out detailed transformation plan for own tracks; secures signoffs with program managers and sponsors.


- Receives change requests, facilitates impact analysis, schedules change control meetings, tracks the change request and ensures the relevant documents and stakeholders are updated to close the change requests.


- Resource Management; Quality & Risk management


- Operating Network


Internal : Business Heads, OCM Partners, Sales Heads, Integration Managers, HR Team, Business Managers, DTS, Technology Units; Infosys Group companies


External : Client CXOs, Client Leaders, Alliance Partners; Client Vendors; Analysts , External


Knowledge Organization (Conferences) :


Competencies & Skill Set :


- Expertise in one or more functional domain and industry area


- Appreciation of relevant technology/ technical skills


- Problem solving skills


- Storytelling, persuasive case articulation


- Commercial/ Contractual acumen


- Networking, influencing, and negotiation


- Prioritization and scope management


- Cross-functional and stakeholder leadership


- Change management


- Crisis Management


- Conflict resolution


- Budget management


- Strong Communication Skills


- Lean, Six Sigma, Challenge mapping techniques


Desirable :


- Program Management Certification - PgMP, or PMP/ PRINCE2


Minimum Criteria for applicants :


- Minimum Total Experience 8 years.


- Must have min 3 years of Program\Project Management experience.


- Prior experience and proven ability in leading large transformation/ change/ consulting/

Digital/ Techno-functional programs


- Expertise in at least one functional domain and industry area

(ref:hirist.tech)