Agiloft Implementation Specialist

3 weeks ago

Hyderabad, India Cloud Epitome Full time

Position: Agiloft Implementation Specialist / Configuration Analyst


Responsibilities:


Implementation & Configuration:

  • Configure and customize the Agiloft platform according to client requirements, ensuring alignment with best practices.
  • Assist in the deployment and integration of Agiloft solutions with third-party systems (e.g., ERP, CRM).
  • Support end-to-end implementation activities, from requirements gathering to post-go-live support.

Client Support:

  • Provide ongoing support to clients, troubleshooting issues and offering effective solutions.
  • Conduct training sessions for end users to ensure a smooth transition post-implementation.
  • Work closely with clients to understand business requirements and provide system enhancements or customizations where needed.

System Optimization & Maintenance:

  • Monitor system performance and suggest improvements for efficiency and functionality.
  • Perform regular system updates and troubleshoot issues with the Agiloft system.

Collaboration:

  • Work closely with cross-functional teams (technical, project management, and client teams) to ensure project milestones are met.
  • Communicate effectively with clients to set expectations, deliverables, and timelines.

Documentation:

  • Maintain clear and accurate documentation of configurations, customizations, and system changes.
  • Assist in the creation of user guides and training materials for clients.



Required Experience


  • Experience: 0-5 years of hands-on experience working with the Agiloft platform, preferably in contract lifecycle management or related business systems.
  • Technical Skills: Proficiency in configuring Agiloft, understanding workflows, document templates, reporting, and system integration.
  • Problem-Solving: Strong troubleshooting skills and the ability to analyse and resolve complex technical issues.
  • Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Project Management: Ability to manage multiple projects simultaneously while meeting deadlines and client expectations.
  • Education: Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field (preferred but not required).


Preferred Skills (If experienced):

  • Experience with Agiloft integrations with Salesforce, SAP, or other CRM/ERP systems.
  • Knowledge of programming/scripting languages (e.g., JavaScript, SQL) for advanced customizations is a plus.
  • Experience in other enterprise software or CLM solutions.
  • Certification in Agiloft or related project management frameworks is a plus.


Freshers:

  • Knowledge of any programming/scripting languages (e.g., Java, Python, JavaScript, SQL, etc.) for advanced customizations is a plus.
  • Comprehensive training on the Agiloft platform will be provided, along with company support for obtaining certification.
  • Familiarity with the Contract Lifecycle Management (CLM) domain is a plus.


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