Key Account Manager

4 weeks ago


Delhi, India Purplle. com Full time

Job Description:We are looking to hire an Manager Key Accounts based in Mumbai.Description· In Stock Excellence – The KAM is accountable for efficient online availability of the portfolio on their respective brands. This requires her/him to work on demand forecast, customer ordering, fulfilment and go live with the sourcing team.· Execution Rigor – The KAM is responsible for configuration of offer and its compliance, media assets and content upload across the assortment· Budgeting – She/he must have the ability to work with data comfortably to forecast and budget for optimized brand investments on the respective platforms· Financial Hygiene – The KAM is responsible for maintaining collection efficiency, customer claims and other financial metrics for the account· Negotiations and Operations – The KAM must have the ability to negotiate both strategically and tactically in an agile fast paced channel· Working with collaborative teams – The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line· Growth Mindset – As the owner of toplines for her/his patch, the KAM must always use data and customer engagement to actively hunt for growth opportunities on the platform and must action accordingly· Customer Relationship As the face of the organization, the A KAM must demonstrate exceptional inter personal skills to build long lasting strategic relationships with the customerEDUCATIONAL QUALIFICATIONS, EXPERIENCE & SKILLS· Graduate/Master’s degree· Overall years of experience should be at least 3-5 years of work experience across sales & marketing in FMCG. Experience in e-commerce set-up will be preferred.· Technical aptitude and agility to learn web-based tools· Looking for talent with owners mindset, passion and agility· Microsoft Excel proficiency will be an addon


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